Parts Counter Salesperson
Department: Parts Reports to: Parts Manager or Parts Lead Purpose: Responsible for selling, receiving, and delivery of parts, attachments and...
Department: Parts
Reports to: Parts Manager or Parts Lead
Purpose:
Responsible for selling, receiving, and delivery of parts, attachments and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Greet customers and provide assistance.
Responsibilities:
· Look up and ordering of Parts for John Deere equipment using JDPOINT ordering system & PMPRO catalog system.
· Look up and ordering of Parts for Other Vendors using their website catalogs.
· Sells & orders parts required to fill customer needs using PFW business system.
· Promotes and sells products and/or services to meet customer needs.
· Supplies Service Technicians with parts as required.
· Assists with preparing and maintaining merchandise displays.
· Assists in keeping parts department clean and orderly.
· Follows up on shortages and expedites issues by reporting to the manager.
· Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.
· Perform other related duties assigned by Managers.
Experience, Education, Skills and Knowledge:
· Basic data entry/keyboarding skills.
· Basic machinery knowledge.
· Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager.
· Ability to use the JD Pathways /John Deere Parts Catalog computer application and Vendor Websites for parts look up and ordering.
· Ability to learn PFW business system for invoicing, receipting and ordering parts for customers.
· Ability to work in a team environment.
· Ability to lift items weighing up to 75 lbs.
· High School diploma or equivalent experience.
· Forklift license required.
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