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Member Relations Intern
- Carroll Electric Cooperative Corporation (Berryville, AR)
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Description/Job Summary
PURPOSES SPECIFIC TO THE POSITION
Provides a wide range of support to the Member Relations Department. Functions include but are not limited to, customer service, net metering, energy efficiency, and administrative support.
RELATIONSHIPS
+ Reports to various personnel within the Member Relations department
+ Directs - none
+ Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position.
RESPONSIBILITIES AND DUTIES
+ Receives, issues appropriate receipt for, and deposits monies received by the cooperative and prepares and reconciles reports of such receipts and deposits.
+ Effectively communicates with the public via telephone, in person, and electronic means.
+ Accepts applications for membership and electric service, initiates action on consumer connect, reconnect, and disconnect orders, and explains requirements, rules, regulations and applicable policies to persons so involved.
+ Performs scanning, filing, and navigates the Cooperative's systems to process service orders and other tasks.
+ Assists with processing net-metering applications and other records.
+ Assists with preparing and updating various reports, agendas, notes, etc.
+ Available to assists with a wide range of tasks within the Member Relations department.
+ Safely operates Cooperative vehicles to run errands and perform other tasks.
+ Performs other duties as requested or required by the position.
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