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Field Service Technician
- Centric Business Systems (Easton, MD)
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Job Responsibilities:
+ Our technicians are expected to service and repair equipment at customers locations within an assigned geographic territory. Primary hours 8:30am – 5:00pm, Monday – Friday.
+ Set up IP addresses, download printer drivers and provide customer training on printing functions.
+ Work closely with our other technicians and dispatch team to accomplish a common goal of making our customers as happy as possible.
Preferred traits/requirements:
+ Requires journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience.
+ Good customer service and time management skills
+ Must have reliable transportation and a valid state driver's license
+ Computer skills (quickly type/respond to email, basic excel knowledge, ability to troubleshoot applications to determine if it’s a PC or copier issue)
+ One year or more of experience with copier break/fix repair, copier troubleshooting, copier refurbishment preferred but not required (Ricoh, Sharp, HP, Kyocera experience preferred, but any manufacturer experience or training will do)
Benefits:
+ Proven training program by in-house industry experts, as well as company paid manufacturer training
+ Career progression and leadership opportunities for proven performers
+ Hourly pay plus car allowance and mileage reimbursement, potential monthly bonus opportunity
+ Medical, Dental, Vision, and Centric-funded Health Reimbursement Account
+ Life insurance and Short-Term Disability
+ Paid time off/ Paid Holidays
+ 401k Match and Profit Sharing
+ Gym membership reimbursement
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