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Senior Field Sales Manager
- Wolters Kluwer (Providence, RI)
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**Location** - Remote US
Primary responsibility is to sell ftwilliam.com software products and services in a defined territory.
Essential Duties and responsibilities
+ Sell ftwilliam.com cloud based software products and services in a defined territory made up of a specific geography of states in the U.S.
+ Partner closely with an assigned Account Manager to ensure customer retention/success and work together on new sales opportunities
+ Develop a strong understanding of the retirement plan administration market, our customers (TPAs, CPAs, Law Firms, etc.), and their daily workflow.
+ Prospect and develop new business in both existing accounts as well as new accounts.
+ Maintain and update information in Salesforce.com including activities, demos, and pipeline management
+ Utilize sales tech stack including Outreach.io, Chorus.ai, ZoomInfo, LinkedIn/LinkedIn Sales Navigator, etc. in daily sales workflow
+ As needed, attend National and Local ASPPA and NIPA tradeshows to provide booth coverage. This includes learning and executing our Trade Show processes.
+ As needed, attend in-person customer/prospect meetings in defined territory
+ Develop relationships with major players in each of your large metro markets.
+ Submit timely reports as requested by the Sales Manager and/or Executive Management.
+ Contribute & exchange ideas and best practices to other members of the sales team.
+ Fast and thorough follow-up on inquiries from customers and prospects by phone, email, text message or applicable tech stack application
+ Work closely with the assigned Account Manager, Customer Service and Billing to solve billing/service issues that could affect the renewal of a subscription.
+ Support team, Business Unit, and corporate goals and objectives.
+ Perform various ad hoc duties as requested by Sales Manager.
Job Qualifications
Minimum: College Degree or equivalent experience
+ 3+ years of over-quota sales experience.
+ Knowledge of and experience in the Retirement industry strongly preferred.
+ Excellent verbal and written communication skills
+ Excellent organization, planning and presentation skills
+ Strong time management skills
+ Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word) and Salesforce.com
CORE COMPETENCY REQUIREMENTS:
+ Motivated self-starter
+ Strong sales ability with both a short and longer sales cycle
+ Detail oriented with strong analytical, time management and problem solving skills.
+ Ability to work well individually and in a team.
+ Highly embracive of a ‘better together’ corporate culture
+ Ability to embrace and implement change
+ Ability to develop deep relationships with customers and prospects
+ Strong Customer Service skills
+ Enthusiasm and eagerness to learn
+ Consulting mentality—extracting insights, including the ability to understand & translate retirement industry terminology/workflow, from very complex and/or limited information to make a recommendation to stakeholders
+ Demonstrated ability to take initiative, be proactive, and think independently, and anticipate needs related to future work.
+ Demonstrated capacity to learn and apply skills and knowledge to unique and varied situations
+ Highly responsive and resourceful. Positive ‘can do’ attitude and approach to problem solving
+ Innovative mindset; willingness to try creative and different ways of meeting sales goals.
+ Ability to clearly communicate concepts, research findings, issues analysis, project and evaluation results, and data interpretations
Travel requirements
Some travel, typically less than 10%
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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