• BDC Admin

    Lithia & Driveway (Yorkville, NY)


    Dealership:L0744 Subaru of Utica

     

    Subaru of Utica Yorkville

     

    If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

     

    We are committed to Growing our Company and Growing our People!

     

    We are one of over 300 Lithia & Driveway dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 200 company. We are growing fast and with growth comes opportunity!

    Responsibilities:

    Appointment Setter/Call Center (Internet & Phone Sales)

     

    The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.

     

    + Answer all incoming phone calls and schedule a sales appointment.

    + Contact Internet Customers via email, phone, and text to schedule a Sales appointment.

    + Follow up with Sales Department to determine if appointment was kept and the outcome.

    + Ability to meet or exceed monthly goals.

    + Other duties as assigned.

    Qualifications:

    + Previous experience with sales or Telemarketing preferred.

    + Experience in the following fields: phone sales, business development, customer service, highly preferable.

    + Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.

    + First-class verbal, written and communication skills.

    + Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.

    + Computer literate and ability to type.

     

    Est. Annual Earnings: $45k-$70k++

     

    Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

     

    Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

    We offer best in class industry benefits:

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.