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What you need to know about this position:

+ This position exists to design and support the emerging and future direction of VOIP (Voice over Internet Protocol) infrastructure, integration of IP telephony with LAN, WAN and other network-based services.

+ Provides leadership for implementing new VOIP services, and support of existing installations. Serves as end user and corporate main point of contact for VOIP technology.

+ This position is responsible for the design, implementation, administration, and support for all voice network components in adherence with defined policies and procedures.

+ This position will also provide mentoring and training to existing and future network staff.

+ This position requires a solid knowledge of networking technologies coupled with polished business skills and serves as an expert for the department.

+ The base annualized salary for this position is $89,669. Individual compensation is determined for this position through years of directly relevant experience. The base compensation is only a portion of the total rewards package and a comprehensive benefits program is available for qualifying positions.

+ This full-time position will require you to work 8:00AM-5:00PM, Monday through Friday, with a weekend, holiday and on-call rotation at the facility in Columbus, Indiana.

+ This position is NOT 100% remote - it will require a candidate to be onsite at our facility in Columbus, Indiana weekly, if not daily.

What is required for this position:

Education and/or Experience

+ Associate’s degree or Technical Certificate in a related field is required. Prefer a Bachelor’s degree in System/Computer Technology and/or a minimum of 5 to 7 years experience in a technical systems environment demonstrating progressive capabilities, or an equivalent combination of education & experience.

+ Experience with Cisco Unified Call Manager, Unity Messaging, Voice Gateways, Unified Contact Center Express (UCCX), Telephone instruments, Cisco Emergency Responder E911 required.

+ Experience in OS networking, DNS, WINS, DHCP, Content distribution technologies, network design, data/network and information security, network management and network management tools, use of packet capture and other troubleshooting tools required.

Certifications, Licenses, Registrations

+ Cisco IPCC Express Certification preferred. Scripting and advanced reporting focus preferred.

+ Cisco Certified Network Associate (CCNA) Voice certification preferred.

+ Cisco Certified Network Professional (CCNP) Voice certification preferred.

+ Cisco Intelligent contract Management (ICM) preferred.

+ Cisco Computer Telephony Integration (CTI) certification for ICM and IPCC preferred.

+ Cisco Certified Network Associate (CCNA) Network certification preferred.