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Summary:

The Reality Labs (RL) Employee Effectiveness (EF) team delivers efficient, scalable solutions that enable RL employees to do their best work, so they can build tools that help people feel connected anytime, anywhere. As Business Program Manager for RL Hub, you will own the products and platforms that let us serve RL employees at scale across our Onboarding, Manager Effectiveness, and Knowledge Management programs.You will collaborate with partners on the EF team and RL-wide to understand program and audience needs, plan and optimize products to deliver value efficiently, and work with internal and external developers to build and continuously improve the products you own. Your work will ensure RL employees at all levels have the information they need, when they need it, to achieve business goals across the organization.

Required Skills:

Business Program Manager, Reality Labs Knowledge Management Responsibilities:

1. Identify opportunities and drive product vision, strategies, and roadmaps in the context of broader organizational strategy and goals.

2. Use data, user research, and analysis to develop product strategies, roadmaps, and product requirements that improve productivity and enhance user satisfaction.

3. Work closely with cross-functional teams to drive product vision, define product requirements, coordinate internal and external resources, and guide the team through key milestones.

4. Plan, initiate, and manage projects for knowledge management products and platforms.

5. Lead the ideation, development, and launch of innovative tools, platforms, and/or products.

6. Define and analyze metrics that inform the success of products. Identify and track key performance metrics.

7. Drive product development, design, and engineering while maintaining team health.

8. Create and maintain program documents for staff and leadership review.

9. Maintain confidentiality with sensitive information

Minimum Qualifications:

Minimum Qualifications:

10. 7+ years of program or project management experience in Knowledge Management, Learning & Development, Customer Experience, Employee Enablement, or related fields

11. Proven leadership, organization, execution, and communication skills

12. Experience working with broad, cross functional teams to drive product vision, define requirements, coordinate resources, and deliver results

13. Demonstrated experience planning, developing, and executing complex projects

14. Experience with leading programs from inception through execution in complex, matrixed organizations

15. Demonstrated experience delivering successful products with agility in an ambiguous environment.

16. Experience drafting clear communication that drives action with technical and non-technical stakeholders

Preferred Qualifications:

Preferred Qualifications:

17. Demonstrated experience working with ambiguity and experience thriving in an environment of constant change

18. Demonstrated experience shifting from strategic to tactical work depending on priorities and needs, while maintaining attention to detail

19. Experience in the tech industry preferred

20. Experience communicating program goals, progress, and status at all levels of an organization, from new hires to executive leaders

21. Experience designing interconnected systems (e.g., data, UX)

Public Compensation:

$116,000/year to $166,000/year + bonus + equity + benefits

**Industry:** Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].