• Help Desk Specialist

    BEAT LLC (Corona, CA)


    Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - 1999 4th St, Norco, Ca 92860)

     

    Clearance: Secret

     

    Certifications: CompTIA Security + CE (* must adhere to 8570.01M CWF Requirements - IAT Level II)

    Requirements:

    + a high school degree, or a GED, and three (3) years of relevant experience in system administration and experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions, OR

    + a bachelor's degree in a relevant field, OR

    + a master's degree in a relevant field.

    Roles and Responsibilities:

    + Experience with Incident management, Problem management, Knowledge management.

    + Ability to follow established protocols and procedures and apply industry best practices.

    + Communicate clearly, both orally and in writing, in English.

    + Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations.

    + Coordinate with the appropriate management levels, as required by applicable policies or procedures.

    + Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking.

    + Experience providing scheduled and ad-hoc technical presentations to various audiences.

    + Experience in conducting training for IT applications.