• Solutions Business Analyst

    STELLAR SERVICES (Jersey City, NJ)


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    + Scope of Work

    + Gather intelligence from subject matter experts and administers about needs and future improvements.

    + Manage change request and define the change implementation with steering committee.

    + Work with management and in-house development team to develop and release enhanced department intranet.

    + Work with management and in-house development team to develop new or enhance existing SharePoint team/application sites.

    + Create business process diagrams, presentations, user guides, reports.

    + Provide in-person/online user trainings.

    + Perform quality assurance and code compliance review.

    + Provide general help desk support as a member of the Apps Support Team.

    + Technical and Experience Requirement

    + Must possess a BA/BS degree.

    + Strong system analysis skills – able to produce concept/scope documents, use case and system requirements documents.

    + Excellent analytical and conceptual thinking skills.

    + Excellent oral, written and communication skills,

    + Proficient in Microsoft Office 365, including Word, PowerPoint, Visio, Excel and Power BI.

    + Proficient in ECM solutions such as Open Text and SharePoint.

    + Experienced with support of document management systems.

    + Independent worker requiring very little supervision.

    + Working experience with a large public government agency or utility a plus

    + Knowledge of DocuSign is highly preferred