• Director of Banquets

    AT&T Hotel & Conference Center (Austin, TX)


    Come join our team as our next Director of Banquets at the AT&T Hotel and Conference Center, located in the heart of the UT campus! Hook'em!

     

    The Director of Banquets is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

    ESSENTIAL FUNCTIONS

    + Provide leadership and support for all Banquet Managers and Banquet Associates.

    + Conduct Daily Pre-Shift Meetings with Banquet Managers, Housemen, and Servers.

    + Coordinate and ensure the needs of the Conference Services and Catering departments with the managers of interrelated departments.

    + Conduct walkthroughs of Banquet areas multiple times a day to ensure event setup is accurate and meeting rooms and public spaces are maintained.

    + Train and evaluate Banquet Associates in accordance with the standards of the company policies and guidelines.

    + Hire, train, motivate, discipline, direct, and supervise the work of all Associates in the Banquet Department.

    + Schedule Associates to maintain service standards while operating within budgeted labor cost guidelines.

    + Ensure proper care, security and maintenance of hotel property and equipment through proper supervision of service personnel.

    + Maintain daily housekeeping program to include storage and operational areas and colleague appearance.

    + Solely responsible to prepare and oversee payroll and gratuity reports as required.

    + Attend and participate in all required meetings on a regular basis.

    + Manage Banquet BEO Book through BEO Distro, Change log, and verbal/emailed changes

    + Organize and orchestrate any last-minute changes or details to events.

    + Post all BEOs and give instructions to Managers, Housemen, and Banquet Servers to ensure the success of the function.

    + Communicate directly with clients and go over the details of their events.

    + Oversee ordering of Liquor, Beer, and Wine as well as all non-alcoholic beverages and food.

    + Directly oversee the actual set-up and service of contracted events by giving specific menu information to the servers, by coordinating the timing of the events with the Executive Chef / Banquet Chef and by assigning functions to the Managers, Housemen, and Banquet Servers to ensure the success of the event.

    ORGANIZATIONAL RELATIONSHIPS

    Positions directly reporting to this position (titles):

    -Banquet Managers

     

    - Banquet Housemen

     

    -Banquet Servers

     

    -Banquet Administrative Assistant

    QUALIFICATION STANDARDS

    + High School diploma required

    + Reading, writing and oral proficiency in the English language. Bilingual preferred but not required (EN/SP).

    + Willing to work a flexible schedule and holidays.

    + Be a self-motivator and motivator of others

    + Work in a safe, prudent and organized manner.

    + Have an in-depth knowledge of food and preparation

    + Be able to relate to all levels of guests and management.

    + Have the ability to handle multiple tasks at one time.

    + Have excellent communication and organization skills

    + Be able to consistently delight and satisfy our guests

    + Have the ability to handle guest requests in a detailed manner

    + Must have excellent attention to details, and extensive service knowledge

    + Excellent leader and trainer.

    + Strong interpersonal skills.

    EXPERIENCE

    + Have a minimum of 5 years' experience in Banquet Management and leading a team.

    The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass:

    + Paid Vacation Days (after 60 days of employment for Salary associates)

    + Annual Merit Increases

    + 11 Paid Holidays

    + Ride the Bus for Free (UT Proximity Card)

    + Free Daily Shift Meals

    + Lockers & Locker Rooms with Showers

    + Discounted Monthly UT Garage Parking

    + Discount Gift Shop offerings

    + Referral Bonus $

     

    We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

     

    AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

     

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