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_This role offers_** **a** **_hybrid work schedule; offering the flexibility to work from home two days a week, while providing the opportunity for in-person collaboration._

_The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension._

_At M&T Tech_** **_, we’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We’re not your stereotypical suit and tie bankers: we’re an innovative team of leading tech experts, pushing boundaries, and taking risks. We’re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all to make the lives of our customers, and the communities that we serve, better. Join us and be part of something new as we build tomorrow’s bank, today._

M&T’s End User Computing Team** **is focused on providing modern digital experiences to the entirety of M&T Bank employees - allowing them to focus on their job, not their technology. Our Microsoft suite, collaboration tools and hardware used by employees are all part of the constantly evolving set of foundational capabilities we are responsible for shepherding. We build and deliver a wide variety of cutting-edge capabilities used across the enterprise to provide the best internal customer experience possible, enhancing the ability of our business partners to deliver.

Overview:

We are seeking an experienced team supervisor to manage End User Computing's E-Document and Move Services team. This role involves supervising a dynamic team of Technical Engineers and Infrastructure Analysts

Scope of Responsibilities:

Oversees a team of Technical Engineers and Infrastructure Analysts individual contributors.

Supervisory/Managerial Responsibilities:

5

Primary Responsibilities:

Team Leadership & Management:

Assign workloads, set priorities, and track the team’s objectives and deliverables.

Conduct regular one-on-one meetings and team discussions to support growth, address challenges, and foster collaboration.

Provide consistent feedback and guidance to team members, ensuring alignment with organizational goals.

Operational Oversight:

Monitor and report on key performance indicators (KPIs) related to software management, patching, and compliance.

Ensure timely remediation of software vulnerabilities and seamless troubleshooting processes.

Collaboration & Stakeholder Engagement:

Partner with cross-functional teams, departments, and stakeholders to ensure alignment and effective communication.

Lead initiatives to enhance dashboard reporting, governance, and overall team efficiency.

Education and Experience Required:

A combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ engineering and/or architecture experience and 2 years leadership experience

Proficiency with pertinent project management, word processing and spreadsheet applications

Excellent problem-solving skills to assist in issue resolution

Familiar with application development software and hardware platforms

Excellent verbal and written communication skills

Prior experience driving project milestones and delivery dates

Prior experience recommending and implementing system solutions

Proven mentoring and leadership capabilities from a project management perspective

Education and Experience Preferred:

Bachelor’s degree

Minimum of 8 years’ technology management or large program leadership experience

Experience with Jira

Experience with Agile

Experience with PowerBi

Experience with print and fax

We support our team members with generous benefits.

Competitive compensation

Health, welfare, and retirement benefits

401(k) match at 5%

Work-life balance and flexible work arrangements

Banking Officers start with 25 days PTO plus 12 paid holidays

40 hours paid volunteer hours per year

Much more. For details, see: M&T Benefits Overview (https://www3.mtb.com/content/dam/mtb-web/mtb-migration/pdfs/health-care-benefits-overview.pdf)

About M&T

M&T Bank is a Top 20 US bank holding company and one of the best performing and financial stable regional banks in the country, we offer our technology employees a wide range of performance-based career development opportunities. We have a strong commitment to our customers and the communities we serve, and we continue to grow with a focus on the future. So, when looking to advance your career, look to M&T. Grow with us.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $93,581.10 - $155,968.51 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.