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OFFICE SUPPORT ASSISTANT (TEMPORARY SERVICES REGISTRY PROGRAM)

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OFFICE SUPPORT ASSISTANT (TEMPORARY SERVICES REGISTRY PROGRAM)

Location

Los Angeles County, CA

Job Type

Temporary

Job Number

R1137D-R

Department

HUMAN RESOURCES TALENT SOLUTIONS

Opening Date

02/25/2022

+ Description

+ Benefits

+ Questions

Position/Program Information

EXAM NUMBER

R1137D-R

FIRST DAY OF FILING

Tuesday, March 1, 2022 at 8:00 a.m. (PT)

This announcement is being reposted to update the hourly rate .

This examination will remain open until the needs of the service

are met and is subject to closure without prior notice.

TYPE OF RECRUITMENT

Open Competitive Job Opportunity

FILING TYPE

Open Continuous

SALARY

$23.00 hourly

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, child protection, property assessment, public health protection, water conservation, public social services, cultural activities and many more.

TEMPORARY SERVICES REGISTRY PROGRAM:

The Temporary Services Registry Program supports the Board of Supervisor's recently enacted Local and Target Worker Hire Policy. This policy utilizes local residents served and tracked by the Workforce Innovation and Opportunity Act and Workforce Development Board Programs. This includes, but is not limited to, Veterans and their families, current or former foster youth, people experiencing homelessness, low-income, those with history of involvement with the Criminal Justice System and those without a high school diploma or GED.

Registry employees will be used to assist County Departments with clerical and office support during workload peaks, or when a County department has a need for additional support. The length of an assignment can vary. Program participation is limited up to two years.

Essential Job Functions

What will I do as an Office Support Assistant?

+ Process requests for supplies, service orders, invoices, timesheets and routine reports annually or by utilizing electronic systems.

+ Maintain a variety of documents, records and logs by sorting, filing, photocopying, searching, verifying, and tracking information.

+ Provide information and referral by answering routine questions and/or routes inquiries to appropriate office.

+ Perform data entry to update and record statistical information.

+ Perform mathematical computations including adding, subtracting, multiplying and dividing accurately.

+ Maintain inventory and prepares supply requisitions as needed.

+ Arrange for meetings by coordinating calendars, distributing agenda material and reserving conference rooms.

+ Operate office equipment, such as: computer, 10-key adding machine, typewriter, facsimile machine, photocopier, postage meter, etc.

Requirements

SELECTION REQUIREMENTS:

A certificate* of completion from the Department of Mental Health's South Bay Mental Health Center, Department of Public Social Services', Los Angeles County Office of Education (LACOE)’s or the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs, or Department of Economic Opportunity's Careers for a Cause Program**.

LICENSE REQUIRED:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II – LIGHT:

Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENT INFORMATION:

*In order to meet the Selection Requirements, you MUST attach a certificate of completion at the time of filing or within ten (10) calendar days of filing your application online.

**A Los Angeles County Job Services' Job or Work Readiness Training Program Certificate of Completion is obtained by completing a Department of Public Social Services GAIN or GROW Job Readiness Programs (i.e. GAIN Job Club, GAIN Flex Job Club, GAIN Job Search activity, GROW Job Readiness Training, GROW JOB Readiness Training for Youth, GROW Career Opportunities Resources or Employment, GROW Pathways to Success, GROW Cell-Ed Training, or Blueprint for Workplace Success Program), Department of Mental Health's South Bay Mental Health Center (i.e. Service Area (SA) - 4 Peer Resources Center Work Readiness Trainee), Department of Workforce Development, Aging and Community Services' Job or Work Readiness Training Program's Work Readiness Training Program), Department of Economic Opportunity (i.e. Careers for a Cause Program, America's Job Center of California (AJCC)) and/or Los Angeles County Office of Education (LACOE)’s Job or Work Readiness Training Program.

Additional Information

EXAMINATION CONTENT:

This examination will consist of a multiple-choice and/or simulation assessment weighted 100%, that will assess:

+ Learning Potential

+ Responsibility

+ Customer Focus

MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Applicants must meet the Selection Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register.

Please Note:

Test Invitation Letters and other correspondence will be sent electronically to the e-mail address provided on the application. It is important that applicants provide a valid e-mail address. Please add [email protected] ,[email protected], [email protected] , [email protected] , [email protected] , and [email protected] to your e-mail address book and/or list of approved senders to prevent e-mail notifications from being filtered as SPAM/JUNK mail.

All notices will be sent electronically to your e-mail address .

TRANSFER OF TEST COMPONENTS:

+ Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.

+ This examination contains test components that may be used in the future for new examinations and your test scores may be transferred.

Test scores cannot be given over the telephone.

TEST PREPARATION:

Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary.

+ An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website athttp://hr.lacounty.gov/. Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.

+ Additional online practice tests are available athttps://www.shldirect.com/en-us/practice-tests (https://www.shl.com/shldirect/en-us/practice-tests)

Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare.

ELIGIBILITY INFORMATION:

The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months from the date the list is created.

VACANCY INFORMATION:

The Eligible Register resulting from this examination will be used to fill vacancies throughout the County of Los Angeles.

AVAILABLE SHIFT:

Any

APPLICATION AND FILING INFORMATION:

Applications must be submitted online only. We will begin receiving applications on March 1, 2022 at 8:00 a.m. (PT). until needs of the service are met. All applications must be received before 5 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Plan to submit your online application well in advance of the 5 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Any additional documents,IF ANY, must be received at the time of filing or within ten (10) calendar days from application submission.

Apply online by clicking the green "Apply" button at the top right of this posting. You can also track the status of your application using this website.

Fill out your application completely including the required Supplemental Questions detailing experience relating to the Selection Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected.

In order to receive credit for holding a Certificate of Completion of the Department of Public Social Services' or the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs (please refer to the Selection Requirements and Special Requirement Information sections for more information), you must attach a legible copy of the certificate at the time of filing or within ten (10) calendar days of filing your application online.

Important:Please note thatallinformation included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made.Falsification of any information may result in disqualification or rescission of appointment.

SOCIAL SECURITY NUMBER:

We need for you to use yourownsocial security number during filing to ensure your application is processed accurately. Federal law requires that all employed persons have a social security number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

Computers are available at public libraries throughout Los Angeles County.

Please use the following link to locate a Los Angeles County Public Library near you:http://www.colapublib.org/libs/

Please use the following link to locate a Department of Workforce Development, Aging and Community Services community center near you:https://workforce.lacounty.gov/service-locator/.

NO SHARING OF USER ID AND PASSWORD:

We want you to have yourownuser ID and password. Using a family member or friend's account may erase an applicant's original application record.

COVID-19 Vaccination

All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Fair Chance Initiative

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction historyunless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s).If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

TESTING ACCOMMODATION:

If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator [email protected]. You will be required to complete theRequest for Reasonable Accommodation form (https://hr.lacounty.gov/wp-content/uploads/2019/11/Request-for-Reasonable-Accommodation-Form.pdf) as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process.

California Relay Services Phone:(800) 735-2922

Teletype: (800) 735-2929

Testing Accommodation Email: [email protected]

Program Contact Name: TempLA

Program Contact Phone:(213) 974-2382

Program Contact Email: [email protected]

Department Contact Name: Kathleen Macaranas

Department Contact Phone:(213) 433-3637

Department Contact Email: [email protected]

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Revised January 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

Many important notifications such as test invitation and other special information are only communicated via e-mail. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Moreover, please add [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected] to your email address book and to the list of approved senders to prevent email notifications from being blocked or filtered as spam/junk email from your email provider. The County of Los Angeles will not consider allegations of not receiving the email notifications as an acceptable reason to authorize a reschedule or late exam administration.

+ I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

02

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWER CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

+ I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

03

Have you participated in Department of Mental Health's South Bay Mental Health Center, Department of Public Social Services', Los Angeles County Office of Education (LACOE)'s Job or Work Readiness Training Program, Department of Economic Opportunity's Careers for a Cause Program, or the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs?

+ I never participated /enrolled in the programs above

+ I previously participated/enrolled but did not obtain Certification of Completion before discontinuing the program

+ I participated and obtained a Certificate of Completion in one or more program(s) listed above.

04

Which department are you obtaining or have obtained a Los Angeles County Job Services' Job or Work Readiness Training Program Certificate of Completion from?

+ Department of Public Social Services

+ Department of Workforce Development, Aging and Community Services (formerly known as Community and Senior Services)

+ Los Angeles County Office of Education (LACOE)'s Job or Work Readiness Training Program

+ Department of Economic Opportunity's Careers for a Cause Program

+ Department of Public Social Services, Department of Workforce Development, Aging and Community Services (formerly known as Community and Senior Services), Department of Economic Opportunity' Careers for a Cause Program, AND (LACOE)'s Job or Work Readiness Training Program

+ Department of Mental Health's South Bay Mental Health Center

+ I did not obtain a Certificate of Completion from Department of Mental Health's South Bay Mental Health Center, the Department of Social Services, Los Angeles County Office of Education (LACOE), Department of Economic Opportunity's Careers for a Cause Program, or Department of Workforce Development, Aging, and Community Services and am not currently participating/enrolled in a Los Angeles County Job Services' Job Or Work Readiness Training Program with either of the afore stated Departments

05

If you do not have your Job Readiness Certificate despite having completed a qualifying program with the Los Angeles County Department of Social Services, Department of Economic Opportunity, Los Angeles County Office of Education (LACOE), Department of Mental Health's South Bay Mental Health Center or Department of Workforce Development, Aging and Community Services, please contact the program to obtain a duplicate copy of the certificate and email it to [email protected] within ten (10) calendar days from the last day of application filing.

+ I understand and will provide a copy of the certificate.

+ I will not be able to provide a copy of the certificate. (Please note that without a certificate, we may not be able to verify your qualifications and will result in your disqualification)

+ Not Applicable

06

In order to meet the selection requirements, you must include a legible copy your Los Angeles County Job Services' Job or Work Readiness Training Program Certificate of Completion with your application at the time of filing or within ten (10) calendar days from application submission [email protected].

+ I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

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