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INTERMEDIATE CLERK / EMERGENCY APPOINTMENT HOMELESSNESS

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INTERMEDIATE CLERK / EMERGENCY APPOINTMENT HOMELESSNESS

Salary

$48,437.52 - $53,982.72 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

PH1138A-EA

Department

PUBLIC HEALTH

Opening Date

10/15/2024

+ Description

+ Benefits

+ Questions

Position/Program Information

TYPE OF RECRUITMENT:

OPEN COMPETITIVE - EMERGENCY

FIRST DAY TO FILE:

Wednesday, October 16, 2024 at 8:30 a.m.,Pacific Time (PT)

This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

EXAM NUMBER:

PH1138A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Intermediate Clerk vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Intermediate Clerk .

DEFINITION:

Performs specialized clerical duties.

CLASSIFICATION STANDARDS:

Positions allocable to this class typically report to a clerical supervisor or higher and perform specialized clerical duties requiring a working knowledge of specialized subject matter and the specialized clerical functions involved. Performance of assigned duties requires initiative and independent judgment within procedural and policy limits.

Essential Job Functions

+ Processes documents according to established procedures; examples include reports, charts, tables and lists, bills, receipts, statements, case files, permits, licenses, and notices.

+ Reviews documents for completeness, accuracy, and compliance with legal and other requirements.

+ Answers questions and provides information to the public concerning regulations, procedures, forms , applications, programs and services, and permit requests.

+ Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data; examples include cost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping.

+ Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved.

+ Utilizes office- machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties.

+ Searches records and files for data where judgment and discrimination are required in selecting or abstracting material.

+ Indexes and cross-references records and files.

+ Sorts, arranges and files documents and publications; retrieves and issues filed materials.

+ Calculates amounts due, collects fees, and issues receipts.

+ Requests, receives, stores, inventories, and issues office supplies, and maintains related records.

+ Receives, sorts and distributes mail.

+ Serves as a receptionist or counter clerk as needed.

Requirements

MINIMUM REQUIREMENTS:

Option I:Six months of office clerical experience in the service of the County of Los Angeles or in districts under the jurisdiction of the County.

Option II:One year of office clerical experience outside the service of the County of Los Angeles.

Option III : A certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college or university.*

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION:

*In order to receive credit for any type of college or university degree,you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to [email protected] within seven (7) calendar daysfrom application submission or your application may be rejected.

+ Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (https://www.naces.org/) (NACES) orThe Association of International Credential Evaluators, Inc. (https://aice-eval.org/endorsed-members/) (AICE). (see Employment Information under Accreditation Information)

+ Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be acceptedand may result in your application being incomplete and rejected.

All documents must be attached to your application at the time of filing or e-mailed [email protected] seven (7) calendar days from application submission or your application may be rejected as incomplete.

Note:We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

DESIRABLE QUALIFICATIONS:

+ Experience volunteering/working with individuals with a history of being unhoused.

+ Ability to speak fluently in any of the following languages: Armenian, Cantonese, Farsi, Korean, Mandarin, Russian, Spanish, Tagalog, Vietnamese or other.

+ Experience with Microsoft Excel and Word or closely related programs.

Additional Information

EXAMINATION CONTENT:

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

_______________________________________________________________

Application and Filing Information

HOW TO APPLY:

Applications must be submitted online onlyand will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice.

Many important notifications will be sent electronically to the email address provided on the

application, so it is important that you provide a valid email address. Please add [email protected] as well as [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information athttps://lacountylibrary.org.

FAIR CHANCE EMPLOYER:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

DO NOT SHARE USER ID AND PASSWORD:

All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Exam Analyst

Department Contact Phone: (213)

684-8726

Department Contact E-mail:[email protected]

Exam Number: PH1138A-EA

California Relay Services Phone:(800) 735-2922

ADA Coordinator Phone: (844) 914-1006

Teletype Phone:(800) 899-4099

Alternate Teletype Phone: (800) 897-0077

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Revised January 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Please be as specific as possible and include all information as requested. Please do not use "see resume and application", for this is not acceptable and credit will not be given. Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

+ Yes, I understand the above information and instructions

02

This position works to support the County's response to the homelessness emergency.

+ Yes, I understand and am willing to perform all necessary work duties.

03

Which of the following best describes your qualifications for this examination:

+ Option I: Six months of office clerical experience in the service of the County of Los Angeles or in districts under the jurisdiction of the County.

+ Option II: One year of office clerical experience outside the service of the County of Los Angeles.

+ Option III: A certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college or university.*

+ I do not have any of the required options.

04

OPTION I EPERIENCE REQUIREMENT:

Please describe in detailyour office clerical experience in the service of the County of Los Angeles or in districts under the jurisdiction of the County.

If you do not have experience please indicate"Not Applicable".

NOTE:Foreach experienceplease indicate the following information:

a)Employer's Name and Address

b)Position/Title held

c)Employment Period: From (MM/YYYY) To (MM/YYYY)

d)Hours Worked per Week

e)Describe experience/responsibilities in detail.

You will not receive credit for your response if you have missing requested information.

Comments such as "see resume or application" will not be considered a response.

05

OPTION II EXPERIENCE REQUIREMENT:

Please describe in detailyour office clerical experience outside the service of the County of Los Angeles.

If you do not have experience please indicate"Not Applicable".

NOTE:Foreach experienceplease indicate the following information:

a)Employer's Name and Address

b)Position/Title held

c)Employment Period: From (MM/YYYY) To (MM/YYYY)

d)Hours Worked per Week

e)Describe experience/responsibilities in detail.

You will not receive credit for your response if you have missing requested information.

Comments such as "see resume or application" will not be considered a response.

06

OPTION III EDUCATION REQUIREMENT:

Do you have a certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college or university? *In order to receive credit for any type of college or university degree, you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to [email protected] seven (7) calendar daysfrom application submission or your application may be rejected.

+ Yes

+ No

07

DESIRABLE QUALIFICATIONS:

Please describeyour experience volunteering/working with individuals with a history of being unhoused.

If you do not have experience please indicate"Not Applicable".

Comments such as "see resume or application" will not be considered a response.

08

DESIRABLE QUALIFICATIONS:

Do you speak any of the following languages fluently: Armenian, Cantonese, Farsi, Korean, Mandarin, Russian, Spanish, Tagalog, or Vietnamese?

+ Armenian

+ Cantonese

+ Farsi

+ Korean

+ Mandarin

+ Russian

+ Spanish

+ Tagalog

+ Vietnamese

+ Not Applicable

09

DESIRABLE QUALIFICATIONS:If you answered the language question above, please select if you can read and/or write the language(s).

+ Read

+ Write

+ Read and Write

+ Not Applicable

10

DESIRABLE QUALIFICATIONS:

Do you consider yourself to be at the basic, intermediate, or advanced level** of Microsoft Excel and/or similar programs? **The basic level is defined as data entry and simple formulas. The intermediate level is defined as working knowledge of charts and more advanced Excel functions. The advanced level is defined as the ability to use almost all functions in Excel.

+ Basic Level

+ Intermediate Level

+ Advanced Level

11

DESIRABLE QUALIFICATIONS:

Do you consider yourself to be at the beginner, intermediate, or advanced level*** of Microsoft Word and/or similar programs? ***The beginner level is defined as the ability to use basic functionalities like writing, editing, and including visual elements in your documents. The intermediate level is defined as the ability to create, save, and delete documents, and recognize basic icons. The advanced level is defined as the ability to use advanced formatting, personalizing communication, and using table of contents, footnotes, and endnotes.

+ Beginner Level

+ Intermediate Level

+ Advanced Level

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

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