• Workforce Support Center Manager

    V2X (Springfield, VA)


    Overview

     

    Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

    Responsibilities

    + V2X is seeking a qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The WSCM shall serve as the Government's first point of contact for all workforce support services requirements. The WSCM shall demonstrate knowledge and experience with:

    + Joint Personnel Adjudication System (JPAS)

    + Scattered Castles

    + Clearance passing and conducting security briefings and debriefings

    + CMMS (equipment creation/ deletion, work order management, preventative maintenance, and metric generation)

    + Badging / Common Access Card (CAC) issuance

    + Peoplesoft Software

    Qualifications

    + Minimum Qualifications

    + Bachelors degree required

    + The WSCM shall have no less than four years of experience managing a customer service operation of similar size and scope.

    + The WSCM shall possess good communication skills, written and oral; able to anticipate and solve problems and/or resolve customer issues; and be able to operate in a fast-paced, changing environment.

    + Security Clearance Requirement:

    + This position requires a current Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance.

    + Skills & Technology Used:

    + Proficient with PC computer platforms and Microsoft Office Suite.

    + Strong communication (oral and written), interpersonal and customer service skills.

     

    We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.