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**Job Summary:** The Housekeeping Supervisor helps oversee and manage the daily operations of the Housekeeping Department, maintaining brand standards of service and cleanliness. You will report to the Hotel Housekeeping Manager/Shift Manager.

Start Rate: $19.00 p/h | Variable Shifts

Primary Tasks:

1. You will manage, inspect, and coordinate daily activities for the Housekeeping staff.

2. Establish supplies for the efficient operation of the department.

3. You will inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to exceed brand standards. Advise associates of deficiencies and instruct on corrective action. Provide retraining. Full quality assurance responsibility of overall brand standard cleanliness for all hotel areas.

4. Document and report all areas that need maintenance work orders.

5. You will respond to guest complaints, and special requests and ensure corrective action is taken to achieve complete guest satisfaction.

6. Control expenses and minimize waste to operate within budgeted parameters within all areas of housekeeping.

7. You may perform all housekeeping department responsibilities necessary including making beds, vacuuming and cleaning guest rooms, and common areas, assisting with linen and terry soring, logistics, and stocking to ensure guest satisfaction.

8. Perform other duties as assigned.

Requirements:

* High School Diploma or GED

* Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes the uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

* Knowledge of cleaning machines and tools, including their designs, uses, and basic repair.

* General knowledge of cleaning requirements in the hospitality industry.

* Prior Environmental Services/Housekeeping experience.

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

Free gym membership

Free access to employee health clinic

Free lunch for casino & resort associates

Earned wages access once per week for hourly Associates

Pet insurance

Paid vacation / sick time

Medical / Dental / Vision

401(K) with company match

College tuition reimbursement

Short-term disability, long-term disability, and family leave

Employee assistance program

Employee prescription program

CNO Paid Life Insurance

Teladoc

On Site Dental Clinics (Jet Dental)

On Site Mammogram Services

Free diabetes and hypertension monitoring benefit (Livongo)

Accolade- Concierge Benefits Program

Wellness Program that equals savings on health insurance cost (Virgin Pulse)

Maternity Care Program

(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

Job Identification: 16104

Job Category: Facilities and Maintenance

Posting Date: 03/06/2025, 2:50 PM

Job Schedule: Full time

Job Shift: Day Shift

On-Site/Remote: On-Site