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Tracir Financial Services is a Subprime Automotive Finance Company in Reynoldsburg Ohio seeking a Bilingual Customer Service/Collection Representative to join our team! You will be responsible for collecting and negotiating payment arrangements on past due automobile loans and general customer service inquiries. We offer a competitive hourly wage as well as paid vacation time and benefits!

Collections/Customer Service Representative Responsibilities:

+ Handle customer inquiries and complaints

+ Negotiation payment arrangements on past due auto loans

+ Provide information about products and services

+ Troubleshoot and resolve product issues and concerns

+ Document and update customer records based on interactions

+ Collections/Customer Service Representative Qualifications :

+ Bilingual in Spanish and English

+ Previous experience in Customer Service, Collections, Sales, or other related fields

+ Ability to build rapport with clients

+ Ability to prioritize and multitask

+ Positive and professional demeanor

+ Excellent written and verbal communication skills

+ High School Diploma

Job Type: Full-time

Benefits:

+ 401(k)

+ 401(k) matching

+ Dental insurance

+ Flexible spending account

+ Health insurance

+ Health savings account

+ Paid time off

+ Vision insurance

Supplemental Pay:

+ Bonus pay

Ability to commute/relocate:

+ Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person with future remote possibility