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SCIF Manager/IT Support (FC)

Columbia, MD

Description

Synergy ECP is seeking a highly skilled and versatile individual to join our organization in a hybrid role as a SCIF Manager and IT Support Administrator for one of our prime contracts. As the SCIF Manager, you will be responsible for managing a Sensitive Compartmented Information Facility (SCIF). Additionally, you will provide technical support and assistance to end-users, ensuring the smooth operation of our IT infrastructure. The ideal candidate will hold a TS/SCI Full Scope Polygraph clearance and possess a strong background in both SCIF management and IT support.

SCIF Manager:

+ Coordinate with facility management, security officers, and other stakeholders to ensure the SCIF meets all physical security requirements

+ Develop and implement security protocols, procedures, and access controls to safeguard classified information

+ Maintain accurate records of access, visitor logs, and security incidents within the SCIF

+ Conduct regular inspections and audits to ensure compliance with security standards

+ Stay updated on changes in security regulations and implement necessary adjustments to maintain SCIF compliance

IT Support Administrator:

+ Provide technical support to end-users, including troubleshooting hardware, software, and network issues

+ Install, configure, and maintain computer systems, peripherals, and software applications

+ Assist with user account management, password resets, and access control administration

+ Conduct system upgrades and software installations as required

+ Monitor network performance and proactively address potential bottlenecks or security vulnerabilities

+ Collaborate with the IT team to develop and implement IT policies, procedures, and best practices

+ Assist in training end-users on basic IT procedures and best practices

Requirements

+ BS/BA Degree plus 10 years of related experience or no degree and 14 years of related experience

+ TS/SCI Full Scope Polygraph clearance is mandatory

+ Proven experience in SCIF management, including setting up and maintaining SCIFs

+ Strong knowledge of physical security protocols and requirements related to SCIFs

+ Proficiency in implementing and maintaining access controls, visitor management systems, and security documentation

+ Excellent problem-solving skills and the ability to diagnose and resolve IT issues

+ Solid understanding of computer systems, networks, and software applications

+ Familiarity with Windows and Linux operating systems, hardware troubleshooting, and software installation

+ Strong communication and interpersonal skills, with the ability to provide clear technical instructions to non-technical individuals

+ Ability to work independently, prioritize tasks, and handle multiple responsibilities simultaneously

About Us

Synergy ECP, a platform company with Falfurrias Capital Partners, has a talented, dedicated staff to provide a broad range of services to the defense and intelligence industries. Our capabilities are focused on software engineering, cybersecurity, system engineering and IT services. Providing these services, Synergy ECP, has earned a client list that includes numerous Fortune 100 companies, in addition to multiple US government agencies and US military services. Synergy ECP possesses pertinent and highly valued credentials, specialized certifications, and clearance levels to secure our clients’ computer networks and information at a time when a premium is placed on cyber security.

In an ultra-competitive environment, Synergy ECP has thrived by adhering to its name—making sure excellence is displayed by its Employees, to its Customers and by Improving Performance (ECP). We simply can’t have one without the other. It’s what sets us apart—enabling us to be an autonomous agile business that delivers huge results to meet the ever-evolving demands of our customers.