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At NJM Insurance Group, a top-rated insurance company, we are seeking a Supervisor, Workers' Compensation Legal Subrogation at our West Trenton headquarters.

Job Responsibilities:

+ Manage Subrogation Department workflow; reviewing claims for quality, process and accuracy; ensuring timely communications and accurate lien reimbursement calculations

+ Provide coaching and development opportunities to staff, ensuring alignment with NJM competencies and department workforce expectations

+ Facilitate team goals and objectives, in alignment with department operational plan and value proposition.

+ Conduct regular one on ones with staff to support growth and development, monitor performance standards and provide recognition.

+ Review and approve requests for lien waivers, within authority, including, but not limited to requests under N.J.S.A. 34:15-20

+ Review calculations for Orders Approving Settlements, Orders for Total Disability, Certifications under N.J.S.A. 34:15-12b

+ Coordinate and manage effective claim recoveries in the best interest of policyholders

+ Prepare subrogation claims analyses and attend claims reviews

+ Draft Preservation/Inspection Letters and interface with policyholders related to same

+ Review and provide authority for settlement negotiations of liens within authority

+ Manage complex claims, CAT Claims and Death claims for Subrogation investigation

+ Oversee referrals to outside law firm

+ Conduct monthly staff meetings

+ Manage projects related to subrogation recoveries

+ Prepare end of year analysis of subrogation recoveries

+ Provide and implement process improvements

+ Provide reporting of trends within the unit

+ Process overflow subrogation tasks

+ Interface and coordinate with legal defense counsel to ensure proper protection of lien rights

+ Monitors performance standards

+ Attend/Participate in Mediations as needed

Required Skills & Experience:

+ Ability to collaborate with team to improve financial stewardship and service of policyholders

+ Ability to provide creative solutions to subrogation settlements, opportunities and processes

+ Knowledge of subrogation laws governing workers’ compensation in NJ, PA, NY, CT, DE, MD

+ Ability to handle pressure-based environment while maintaining professional demeanor

+ Proven communication skills with a strong phone presence in extensive communication. Must be able to handle difficult conversations and exhibit conflict management skills.

+ Ability to work within a team environment in a positive and cooperative manner

+ Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises.

+ Ability to work remotely with excellent time management, self-discipline, and organizational skills.

+ Responsible for the accuracy and clarity of all documents.

+ Ability to provide effective leadership through coaching and development.

The salary range for this role is $86,000 - $108,000. Compensation is commensurate with experience and credentials.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.