• Assistant Service Manager

    Lithia & Driveway (Honolulu, HI)


    Dealership:L0280 Honolulu Ford

     

    Honolulu Ford

     

    Assistant Service Manager

     

    Pay: $75,000-$150,000 annually // aggressive performance-based pay plan!

     

    If you are an Automotive Service professional that has the drive to perform, exceed and excel… then we want you to come work with us!Get your career in gear today!

     

    Lithia Motors embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Explore new opportunities with one of the largest and most successful retail automotive teams in the nation!

    Responsibilities:

    The Assistant Service Manager assists the Service Manager in directing the activities of all service related staff ensuring exceptional customer service and the attainment of performance targets. This individual is a strong leader who assists in the hiring, training and development of all Service Department personnel to build a winning team. The Assistant Service Manager serves as the liaison between the store and Support Services Fixed Operations, ensuring compliance to all company policies and procedures.

     

    + Train, develop & mentor Service Advisors & technical staff

    + Resolve customer requests, questions and concerns.

    + Inspect repair orders daily for legibility, accuracy and legality.

    + Ensure that all manufacturer policies and procedures are followed.

    + Manage the administration, tracking and follow-up required to stay current on warranty, receivables and service contracts.

    Qualifications:

    + Previous Automotive Dealership Service department experience

    + Excellent Teaching, Presentation, Time Management skills

    + Knowledge of basic accounting principles & computer use

    + Acceptable driving record and a valid driver's license in your state of residence

    We offer best in class industry benefits:

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.