"Alerted.org

A Day in the Life:

In this role, you will successfully lead, develop and execute on our award-winning program’s rewards system. You will successfully work across departments and with outside vendors, overseeing projects from conception to implementation.

We expect the starting salary to be around $85k but will be commensurate with experience.

What You’ll Do:

+ Support and manage the loyalty programs’ for Hertz, Dollar & Thrifty.

+ Consolidate and complete analysis of all programs and provide recommendations to Senior Director, SVP and CMO

+ Optimize all activities to deliver against business targets, suggest upside opportunities and program changes

+ Work closely with the Sr. Director, Loyalty to manage all vendor relationships and communication, provide direction and prioritize projects based on program performance

+ Lead and manage top account retention and reactivation initiatives from ideation through execution

+ Partner with cross-functional teams (i.e. Marketing, Sales, CRM, Creative Services and Customer Experience) to deliver best in class executions

+ Support program design upgrades in partnership with IT, E-commerce and CRM

+ Consistently enhance and improve customer loyalty program from ideation to completion

+ Effectively and efficiently manage program costs in order to deliver all activations on or ahead of budget

+ Successfully drive customer loyalty enrollments, engagement and overall revenue

What We’re Looking For:

+ 5+ years’ professional experience in managing loyalty, Marketing or CRM programs – with digital experience preferred

+ Travel industry experience a plus

+ Bachelor’s degree in marketing, communications, business management or related/relevant field required

+ Advanced proficiency in Microsoft Suite - Powerpoint, Excel

+ Ability to collaborate with internal and external stakeholders across multiple functions and locations

+ Ability to influence

+ Flexible and adaptable; ability to work effectively in ambiguous situations

+ Excellent verbal and written communication skills

+ Detailed loyalty program management

+ Excel in managing various marketing programs and incentives

+ Results driven, ability to make decisions and help solve problems

+ Ability to drive process and organizational change.

+ Ability to keep a positive attitude in a fast-paced environment.

+ Ability to work under minimal supervision with a goal-oriented mindset.

+ Ability to see the big picture and leverage critical thinking and decision-making skills.

+ Excellent organization, time management, delegation, and prioritization skills.

+ Courageous leadership and accountability.

What You’ll Get:

+ Up to 40% off the base rate of any standard Hertz Rental

+ Paid Time Off

+ Medical, Dental & Vision plan options

+ Retirement programs, including 401(k) employer matching

+ Paid Parental Leave & Adoption Assistance

+ Employee Assistance Program for employees & family

+ Educational Reimbursement & Discounts

+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

+ Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran