"Alerted.org

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) .

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Senior Analyst-My Chart.

The Epic Senior Analyst-My Chart, initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

+ Collaborat es with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access .

+ Serves as a primary support contact for application end ‐ users.

+ Initiates the design, development, implementation, and maintenance of the application.

+ Initiates all phases of testing and the documentation of workflow design.

+ Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

+ Initiates the identification of issues and guides the work to resolve them.

+ Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

+ Collaborates with trainers on application changes and new features to develop documentation and training strategies.

+ Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

+ Participates in on-call rotations and support and attend and participate s in, applicable committees.

+ Maintains regular communication with team members, including participating in weekly project team meetings.

+ Reviews the status of projects and issues on an ongoing basis with leadership.

+ Remains knowledgeable about UHealth’s policies, procedures, and business operations.

+ Adheres to University and unit-level policies and procedures and safeguards University assets.

​

Department Specific Functions:

As an Epic Senior Analyst – MyChart/Care Everywhere/EpicCare Link, you will report to the Senior Manager and will be responsible for:

+ Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team

+ Initiating the implementation, build, and modification of the application

+ Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access

+ Supporting junior staff members in day-to-day operations and resolving application issues.

As an Epic Senior Analyst– MyChart/Care Everywhere/EpicCare Link, you will:

+ Serve as a primary support contact for application end‐users

+ Initiate the design, development, implementation, and maintenance of the application

+ Initiate all phases of testing and the documentation of workflow design

+ Perform the analysis of new releases and validate the impacts to the workflow

+ Initiate the identification of issues and guide the work to resolve them

+ Support junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations

+ Collaborate with trainers on application changes and new features to develop documentation and training strategies

+ Work with stakeholders, business community, and end users to ensure the application meets UHealth's business/clinical needs

+ Maintain regular communication with team members, including participating in weekly project team meetings

+ Review the status of projects and issues on an ongoing basis with leadership

+ Become knowledgeable about UHealth’s policies, procedures, and business operations

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

+ Bachelor’s d egree in relevant field

+ Epic MyChart, Care Everywhere, and EpicCare Link Certifications required

+ Minimum 5 years of relevant experience, preferably in healthcare or healthcare-related organization

+ Previous operational, project management, and organizational skills preferred

+ Familiarity with legal requirements and operational policies related to patient and family privacy practices preferred

+ Familiarity with current outside organization connection strategy preferred

+ Familiarity with community clinic relationships and how those groups interact (referrals, discharge to SNF, lab ordering, surgery scheduling, etc.) preferred.

+ Familiarity with the non-clinical external groups that need to access information about certain patients and why they need the information preferred.

+ Ability to work evenings, nights, and weekends as necessary.

+ Proficiency in computer software ( i.e. Microsoft Office).

+ Ability to recognize, analyze, and solve a variety of problems.

+ Ability to communicate effectively in both oral and written form.

+ Ability to lead, motivate, develop and train others.

Any relevant education, certifications and/or work experience may be considered.

#LI-AS1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H14