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Description

Expanding New York City organization is seeking a Collections Representative for our client's dynamic team. If you have 1+ years of collections experience, excellent communication skills, and enjoy problem-solving, this could be the perfect opportunity for you!

Responsibilities:

+ Manage inbound and outbound collection calls to customers ensuring prompt resolution of past-due accounts.

+ Negotiate payment terms and set up repayment schedules that align with company policies.

+ Conduct account reviews, research payment discrepancies, and provide timely follow-ups to clients.

+ Maintain accurate documentation of all collection efforts and ensure compliance with company and legal requirements.

+ Partner with internal teams to address client concerns and deliver a positive customer experience.

+ Support monthly reporting and meet individual and team collection goals.

Requirements

+ Minimum of 1 year of collections experience handling accounts receivable or past-due balances.

+ Proven ability to work independently and prioritize tasks effectively in a deadline-driven environment.

+ Strong negotiation skills with the ability to communicate professionally and confidently over the phone.

+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with accounting or collections software is a plus.

+ High school diploma or equivalent required; associate degree or relevant certification is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .