• AR Collections Specialist

    Parker Hannifin Corporation (Cleveland, OH)


    AR Collections Specialist

     

    Location : CLEVELAND, OH, United States

     

    Job Family : Professional - Entry

     

    Job Type : Regular

     

    Posted : Dec 11, 2024

     

    Job ID : 51888

     

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    Job Description

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    Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

     

    Reporting to the Instrumentation Group Collections Manager, the Collections Specialist

     

    Supports all credit and collections activities across multiple divisions. You will be

     

    Expected to be a key liasion between internal and external customers to help reach

     

    Effective, timely, and accurate corrective actions helping resolve open account

     

    discrepancies, past due invoices, invoice adjustments, and other related collection

     

    issues while maintaining outstanding customer service.

    Scope/Supervision and Interaction:

    Does Not Have Direct Reports*

    Essential Functions:

    + Reviewing open assigned accounts for delinquent invoices and other past

     

    due collection issues.

     

    + Making collection inquiries to both internal and external customers in a

     

    professional manner helping keep and improve customer relations.

     

    + Support for internal customer service including help with customer

     

    refunds, payment holds, billing, and collection related inquiries.

     

    + Daily processing of cash application, credits, reporting, order payment

     

    holds, handling email boxes, along with daily customer account contact

     

    and timely follow up on critical account issues.

     

    + Help recommend, implement, and execute improved internal

     

    processes in support of continuous improvement.

     

    + Actively participate or support High Performance Teams (HPT) or

     

    other corrective action team events.

     

    Perform other duties, as required.

     

    High school diploma, associate degree or bachelor’s degree preferred.

     

    Working knowledge of Microsoft Office, including Word, Excel, Access, and Teams.

     

    Excellent written and verbal communication skills.

     

    Attention to detail, accuracy, quality, and is results/metrics driven.

     

    Ability to organize and prioritize daily activities in a fast, multi-task environment.

     

    Team Oriented – cooperative and collaborative.

     

    Previous collections experience preferred.

     

    Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

     

    (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

     

    If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to

     

    http://www.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdf

    and

    http://www1.eeoc.gov/employers/upload/eeoc\_gina\_supplement.pdf

    Drug-Free Workplace

    In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.