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Testing Center Specialist (Part-Time)

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Testing Center Specialist (Part-Time)

Salary

See Position Description

Location

Gonzales, LA

Job Type

Unclassified

Job Number

206231

Department

River Parishes Community College

Opening Date

02/24/2025

Closing Date

Continuous

+ Description

+ Benefits

+ Questions

Supplemental Information

River Parishes Community College is an open admission institution that partners with the communities and businesses of the river parishes region of Louisiana to provide workforce training, certificates, diplomas, and Associate Degrees.

Please visit our website for more information: www.rpcc.edu.

River Parishes Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. River Parishes Community College also operates in compliance with Title VI of the Civil Rights Act of 1964, Title IX, of the 1962 Educational Amendments, and Section 504 of the Rehabilitation Act of 1973. The College does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, or veteran status. The Title IX and Section 504 Coordinator, Shalither S. Cushenberry, has been chosen to respond to student-related issues concerning the nondiscrimination policy [email protected] 225-743-8526. Faculty and staff are encouraged to contact Brian J. Vermeire in the Office of Human Resources at [email protected] 225-743-8539. At RPCC, the lack of English language skills will not be a barrier to admission and participation in Career and Technical classes and activities in our institution. The College is also in compliance with the Family Rights and Privacy Act of 1974 (P.L. 93-380) as amended by the (P.L. 95-568).

Position Title

Testing Center Specialist

Location

Gonzales Campus

Job Type

Part-time

Appointment

Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Strategic Initiatives and Executive Director of Workforce

Reporting Line

The Testing Center Specialist is a professional staff member who reports to the Assessment Center Coordinator. This role collaborates with other RPCC Testing Proctors, RPCC faculty and staff, the Executive Director of Workforce, and other college personnel.

Position Summary

The Testing Center Specialist supports the Testing Center in data entry, proctoring, and coordinating assessment and testing services across all campuses and off-site projects. The Testing Center Proctor is responsible for overseeing and administering exams in a secure, professional, and distraction-free environment across multiple testing sites. This role requires strict adherence to testing protocols, attention to detail, and strong customer service skills to assist test candidates efficiently. The proctor must be able to manage multiple tasks simultaneously, maintain assessment integrity, and work effectively in a fast-paced setting. Additionally, the proctor ensures compliance with institutional, state, and national testing regulations while maintaining operational readiness for all testing locations.

No Civil Service test score or assessmentis required to be considered for this vacancy.

The pay for the position is $15.00 per hour.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

Minimum Qualifications

Minimum Requirements:

+ High School Diploma or equivalent

+ 1 year of testing services, proctoring, or customer service experience.

Preferred Education and Experience:

+ Associate’s Degree

+ 3 years of testing services, proctoring, or customer service experience.

Job Concepts

Key Duties and Responsibilities

25% Test Administration & Security:

+ Ensure strict adherence to all testing policies, procedures, and security measures.

+ Verify candidate identification and check-in processes to confirm eligibility.

+ Monitor test sessions to prevent academic dishonesty and rule violations.

+ Maintain strict security and inventory of test materials, including chain of custody management for various test formats.

+ Handle test materials securely, including distributing, collecting, and returning test documents as required.

+ Secure logins, passwords, and access to online testing systems to prevent unauthorized use.

+ Monitor testing rooms to uphold security and conduct standards at all times.

+ Collaborate with technical support to troubleshoot and resolve IT-related issues during test sessions.

+ Maintain equipment and technology to ensure operational readiness for all testing environments.

25% Customer Service & Candidate Support:

+ Provide clear instructions to test candidates before, during, and after exams.

+ Assist candidates with disabilities or accommodations in compliance with approved guidelines.

+ Respond professionally to candidate inquiries while maintaining a neutral and fair testing environment.

+ Provide excellent customer service to students, faculty, and external stakeholders.

25% Operations & Multi-Site Coordination:

+ Travel between multiple testing locations as needed to support operations.

+ Maintain a structured and organized testing environment across all sites.

+ Accurately document irregularities and submit incident reports when required.

+ Maintain and enhance assessment services across all campuses by ensuring consistency in procedures and compliance.

+ Assist with data entry for assessment purposes to support institutional reporting.

+ Develop and supervise the RPCC Workforce Testing Monitor, ensuring operational efficiency and compliance.

+ Collaborate with departments and faculty to facilitate external assessment processes.

20% Compliance & Professionalism:

+ Maintain confidentiality of test materials and candidate information at all times.

+ Ensure compliance with institutional, state, and national testing regulations, policies, and standards.

+ Prepare and submit required reports on testing activity, security incidents, and compliance.

+ Attend training sessions to stay current on proctoring requirements and uphold testing program quality.

+ Maintain documentation and adhere to testing guidelines set forth by Louisiana.

5% Other duties as assigned.

Benefits for unclassified employees are determined by the individual hiring authority.

01

Are you legally authorized to work in the United States?

+ Yes

+ No

02

Are you willing to undergo a background check as part of the hiring process?

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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