"Alerted.org

Biweekly Hours:** **80.00

Shift:** **8a-5p M-F

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Utilizes system engineering principles for small- and large-scale clinical, operational, and financial performance improvement initiatives. Working alongside the Principals within the Continuous Performance Improvement team and reporting to the VP of Continuous Performance Improvement, designs and tests innovative systems and processes to streamline operations aimed at improving the quality, safety, and experience of care. Assists in developing solutions to everyday challenges which support both our staff and patients. Upholds the mission, vision, values, and customer services standards of The MetroHealth System.

Qualifications:

Required:

Bachelor’s Degree in industrial or systems engineering.

Progressive experience relative to the duties of this assignment.

Displays the ability to be collaborative and a quick study.

Formal process improvement training such a lean, six-sigma, or model of improvement.

Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Visio, etc.).

Proficiency with analytical tools such as stochastic simulation, workflow time studies, and process balancing.

Proficient in statistical software such as Minitab, SPSS, SAS, or R-studio.

Possesses a high degree of analytic ability, ability to manage multiple priorities, and the ability to pivot from one assignment to the next with ease.

Driven by personal values that are consistent with the System’s values with a focus on the best interests of the System.

Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred:

Master’s Degree in industrial or systems engineering

3 years of performance improvement experience.

2 years prior healthcare industry experience.

Knowledge of database management.

Possesses broad knowledge of current and historical perspectives on healthcare business management and administration, clinical practice management, clinical research and education, hospital administration and management, finance, human resources and organizational development, information systems, and managed care.

Physical Demands:

May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.

May need to remain still for extended periods, including sitting and standing.

Ability to communicate in face-to-face, phone, email, and other communications.

Ability to read job related documents.

Ability to use computer.