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  • Event Server

    Inns of Aurora (Aurora, NY)



    Apply Now

    $18.00-$20.00 hourly depending on experience.

    INNS OF AURORA, LLC CORE VALUES

    While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook:

     

    • Courage

    • Initiative

    • Dependability

    • Flexibility

    • Integrity

    • Judgment

    • Respect for others

    Position Purpose:

    Under the Events Manager, the Event Server is responsible for set-up, execution, and break-down of all Inns of Aurora events and to assist guests to create a satisfying and luxurious experience.

    Responsibilities/Duties/Functions/Task:

    + Set up event space as outlined in the Banquet Event Order

    + Set tables prior to guest arrival with appropriate utensils, table cloths, condiments etc

    + Restock all stations

    + Understand and be able to articulate the specific food and beverage menu for every event

    + Check identification for guests to verify age requirements for purchase of alcoholic drinks

    + Interact with guests in a poised and professional manner.

    + Ensure the needs of all guests are met while navigating throughout the event area.

    + Consistently monitor guest satisfaction through regular check-ins.

    + Serve water, coffee and tea to guests

    + Prepare cocktails according to customer orders and deliver them to guests, or deliver order to bartender

    + Run food from kitchen with trays or by hand, as needed

    + Ensure the timely completion of all side work and daily cleaning tasks.

    + Adhere to cleaning duties required at end of shift

    + Retrieve plates and glasses from tables and transport them to the kitchen during meal services.

    + Report all issues in the dining area to management team

    + Maintain the cleanliness of the service area

    + Attend all required training and meetings.

    + Maintain a positive and helpful attitude with all guests. and Inns of Aurora employees

    + Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook

    + Follow guidelines and expectations as stated in the employee handbook

    + Other duties, as assigned

    Requirements

    + Must be flexible in scheduling and have open weekend availability

    + Excellent verbal communication skills

    + Ability to multi-task effectively under fast-paced working conditions

    + Ability to maintain neat, professional and clean appearance and practices

    + Ability to work while standing for long periods of time

    + Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees

    + Ability to adhere to proper food regulation standards and health and safety standards

    + High level of professionalism and passion for the hospitality industry

    + Flexibility pertaining to guest needs and hourly schedules

    + TIPS certifications; will train as needed

    PREFERENCES

    + High school or college level degree

    + Previous customer service, banquet/events/catering serving or fine-dining serving experience

    + Knowledge and understanding of workplace safety procedures

    + Local wine, food and fine-dining knowledge

     

    Benefits

     

    We are proud to offer outstanding benefits to all of our employees.

     

    Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

     

    Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

     

    We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

     


    Apply Now



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