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Who We Are

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Business Analyst II to join the ATI Salesforce Competency Center department. The Business Analyst II will facilitate the elicitation of, and document, business functional processes with a view to providing a link between the business requirements and the system analysis performed with the team. The business analysis function will document opportunities for improving business function in collaboration with BT and will be responsible for documenting business requirements and business process.

What You’ll Do

+ Reviews, analyzes and refines business requests and ad hoc requirements, formulating business solutions to parallel overall business strategies.

+ Independently gathers, analyzes, and develops business requirements for proposed projects.

+ Consults with various subject matter experts from throughout the business (at all levels) to translate customer needs into business requirement documentation that can be presented to all levels of management, customers, development teams and vendors.

+ Works with manager and/or other senior level resources on the team to deliver requirements.

+ Gathers feedback from key stakeholders on potential match of platform features to business needs.

+ Partners with technical resources to understand implications of using a given feature and potential impacts on existing processes.

+ Documents potential alignment using framework tools and templates, like future state usability journeys.

+ Maintains advanced functional understanding of supported platform features and capabilities.

+ Works with teams to implement process improvements and automation.

+ Manages stakeholder relationships and facilitates requirement discussions.

+ Utilizes data visualization tools (Power BI, Tableau) and SQL for deeper insights.

+ Communicates with impacted and interested groups within Corp Services.

+ Supports teamwork and solicits input from internal and external clients on processes, procedures, technology.

+ Ensures a high level of customer service to both internal and external customers.

What You’ll Need

+ AA or Certification degree in related field or equivalent experience.

+ 2+ years of business functional area experience, including 3+ years’ experience with Business Applications.

+ MS Office Suite.

+ Complete SDLC experience.

+ Working knowledge of enterprise level applications.

+ Maintain functional knowledge of Salesforce and be able to map those capabilities to business issues.

+ Ability to interact and communicate with customers of varying levels of expertise.

+ Ability to communicate business information to users.

+ Ability to communicate business process to technical resources.

+ Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.

+ Ability to gather requirements effectively; document requirements and confirm observations with business owners.

+ Ability to perform fit/gap analysis based on requirements.

+ Ability to create detailed and thorough test plans for medium-sized initiatives.

+ Ability to prioritize job responsibilities.

+ Demonstrated Customer Service abilities.

+ Demonstrated problem solving skills.

+ Knowledge of business systems software.

+ Knowledge of Software Development Lifecycle.

+ Ability to write complex queries and reports.

+ Ability to develop a project plan, meeting established deliverables and timelines.

+ Ability to execute based upon directions from senior team member.

+ Ability to provide guidance to lower-level personnel.

+ Ability to conduct training.

+ Ability to create thorough documentation.

+ Ability to conduct meetings, gather information and present status.

+ Adaptability and demonstrated good judgment.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location.

$75,000.00 - $111,000.00

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources .

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

+ The specific accommodation requested to complete the employment application.

+ The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.