• Patient Services Manager, Food And Nutrition

    Compass Group, North America (Baltimore, MD)


    TouchPoint

     

    Salary: $63,000-68,000 per year

    Other Forms of Compensation:

    Schedule: Full time; must be able to work a flexible schedule and 1 weekend per month. Hours of operation are 6am-8pm. More details are available upon interviewing.

     

    Relocation assistance is available!

     

    TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

    Job Summary

    As Patient Services Manager, you will lead our food and nutrition patient services team in a hospital setting. This location has an average daily census of 200-230 patients daily serving breakfast, lunch, and dinner.

    Key Responsibilities:

    + Establishes goals and coordinates implementation of patient food services needs based upon medical direction and patient population

    + Hires, directs, coaches, trains, and develops patient service team members

    + Follows dietary restrictions on special or modified diets to ensure efficient food preferences are met within guidelines of the diet order limitations

    + Ensures patient services staff assists in achieving stated patient satisfaction goals

    + Follows regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies

    + Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

    Preferred Qualifications:

    + One or more years of patient services food and nutrition management experience in a hospital or related healthcare environment is required

    + Associate or Bachelors degree in nutrition, food and beverage, or related field preferred

    + Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian a plus

    + ServSafe® certification

    + Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

    + Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

     

    Apply to TouchPoint today!

     

    TouchPoint is a member of Compass Group USA

     

    Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

     

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

     

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

     

    Associates at Touchpoint are offered many fantastic benefits.

     

    + Medical

    + Dental

    + Vision

    + Life Insurance/ AD

    + Disability Insurance

    + Retirement Plan

    + Paid Time Off

    + Paid Parental Leave

    + Holiday Time Off (varies by site/state)

    + Personal Leave

    + Associate Shopping Program

    + Health and Wellness Programs

    + Discount Marketplace

    + Identity Theft Protection

    + Pet Insurance

    + Commuter Benefits

    + Employee Assistance Program

    + Flexible Spending Accounts (FSAs)

     

    Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Touchpoint.pdf) for paid time off benefits information

     

    Applications are accepted on an ongoing basis.

     

    Touchpoint maintains a drugfree workplace.

     

    Req ID: 1406881

     

    TouchPoint

    PASCHA A BELNAVIS

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