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SENIOR INFORMATION SYSTEMS ANALYST/EMERGENCY APPOINTMENTS HOMELESSNESS

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SENIOR INFORMATION SYSTEMS ANALYST/EMERGENCY APPOINTMENTS HOMELESSNESS

Salary

$106,081.20 - $142,953.84 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

b2593A-EA

Department

MENTAL HEALTH

Opening Date

02/24/2025

+ Description

+ Benefits

+ Questions

Position/Program Information

TYPE OF RECRUITMENT :

OPEN COMPETITIVE- EMERGENCY

EXAM NUMBER:

b2593A-EA

FILING START DATE:

2/25/2025 at 8:00 a.m. (PT) at 8 AM

This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness (https://file.lacounty.gov/SDSInter/bos/supdocs/176661.pdf) , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Mental Health is seeking qualified candidates to fill emergency Senior Information Systems Analyst vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to emergency Senior Information Systems Analyst.

DEFINITION:

Under direction performs specialized information systems analysis and provides expertise in one or more areas of systems analysis. May act as a team leader or coordinator.

CLASSIFICATION STANDARDS:

Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the implementation of complex systems. Incumbents may lead a project team or provide expertise in information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. They also assist project managers in the development of project plans and system integration test plans for new systems or complex enhancements to existing systems. Incumbents monitor application systems functionality and participate in development of management procedures and quality standards. Incumbents have the ability to lead others, monitor schedules, and coordinate activities. Information Systems Analysts are distinguished from Application Developers in that they generally do not perform programming duties and are not required to have programming knowledge and experience.

Essential Job Functions

Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.

Ensures requirements are met throughout the systems development life cycle.

Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.

Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.

Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.

Coordinates development and maintenance of implementation and conversion plans, including training and test plans.

Develops, maintains, and coordinates project plans, including project reporting.

Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.

Coordinates the identification and resolution of complex problems.

Coordinates unit testing, integration testing, production simulation and load testing, and network testing.

Reviews and approves technical systems documentation and user manuals.

Coordinates the monitoring of contractor compliance.

Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.

Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.

Lead a team of analysts or mentor other analysts.

Coordinate the installation of software in support of business applications.

Coordinate the preparation of hardware and software specifications for procurement.

Requirements

MINIMUM REQUIREMENTS

TRAINING AND EXPERIENCE:

Option I:Graduation from an accredited college or university with a bachelor's degree* in Computer Science, Information Systems, or a closely related field and two (2) years of recent**, full-time, paid experience in information systems analysis and design in a centralized information technology organization*** .

Option II:One (1) year of experience at the level of Information Systems Analyst II****.

Option III:Three (3) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization***.

APPLICANTS MUST MEET THE ABOVE REQUIRMENT(S) AT THE TIME OF FILING IN ORDER TO BE APPOINTED TO FILL ANY VACANCIES RELATED TO THIS RECRUITMENT.

LICENSE:A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

SPECIAL REQUIREMENTS INFORMATION:

It is important to fill out the job application completely and as directed. The Department of Mental Health encourages all applicants to submit relevant attachments including resumes and required documents in the Attachments section of the application.

*In order to receive credit for any degree, such as a Bachelor's or Master's, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or email within seven (7) calendar days from application submission. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or send to the exam analyst.

+ Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (https://www.naces.org/) orthe Association of International Credential Evaluators, Inc. (http://aice-eval.org/) (AICE). See Employment Information under Accreditation Information.

Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or send to the exam analyst.

NOTE: if you are unable to attach the required documents with your application online, you may e-mail them to [email protected] within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type SISA, b2593A-EA.

* *Recent experiencesare considered experience within the last five (5) years.

***Centralized IT Organizationis defined in the County of Los Angeles as being responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

****Experience at the level ofInformation Systems Analyst IIin the County of Los Angeles is defined as under general supervision, defines and analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

EXAMINATION CONTENT:

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION:

Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Applications must be filed online by clicking on the green"Apply" button located on the top right corner of the screen. Applicants must complete and submit their online applications and upload required documents (e.g. Official Transcripts, Resume, etc.) as attachment(s) during application submission, or send by email to [email protected] within 7 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email.

Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, provide the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [email protected] as well as [email protected] and [email protected] to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermentjobs.com/careers/lacounty .gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

IMPORTANT NOTES:

+ Applications may be rejected at any stage of the examination and selection process.

+ FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.

+ Utilizing VERBIAGE from the Class Specification, Minimum Requirements, and/or Special Requirement Information serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so, your application will be REJECTED as INCOMPLETE.

SOCIAL SECURITY NUMBER LANGUAGE

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT LIBRARIES

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

FAIR CHANCE EMPLOYER

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction historyunless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s).If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

NO SHARING USER ID AND PASSWORD

All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:

HR Examinations Unit: (213) 972-7034

HR Examinations Unit Email: [email protected]

Analyst Contact Phone:Irene San, (323) 705-4074

Analyst Contact Email:[email protected]

ADA COORDINATOR PHONE: (323) 705-4074

TELETYPE PHONE: (800) 735-2922

CALIFORNIA RELAY SERVICES PHONES: (800) 735-2922

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Revised January 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

The information you provide on this Supplemental Questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education.It is the applicant's sole responsibility to complete this Supplemental Questionnaire completely, correctly, and accurately. Please read each question carefully and be as specific as possible when answering the questions by including all the information requested.

+ Yes, I certify that the information provide is accurate and I am aware that the information on the application, attachments, and supplemental questionnaire is subject to verification at any time in the examination and hiring process. I also understand that any false statements may result in disqualification or dismissal.

02

This position works to support the County's response to the homelessness emergency.

+ Yes, I understand and am willing to perform all necessary work duties.

03

Option I: Do you have a bachelor's degree* in Computer Science, Information Systems, or a closely related field -AND- two (2) years of recent**, full-time, paid experience in information systems analysis and design in a centralized information technology organization*** ?

Note:*In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within seven (7) calendar days of filing to [email protected].

+ Yes

+ No

04

If you answer YES to question#3 above, describe your experience of recent**, full-time, paid experience in information systems analysis and design in a centralized information technology organization***.

**Recent experiences are considered experience within the last five (5) years.

***Centralized IT Organization is defined in the County of Los Angeles as being responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

Please be as specific as possible and include all information as requested. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this supplemental questionnaire must be consistent with experience listed on your application or resume.

If only the above keywords appear in your answer response and no supporting details related to the above question, credit will not be given. Additionally, please do not use "see resume and application", this is a non-response and credit will not be given.

USE THE FOLLOWING FORMAT BELOW:

EMPLOYER NAME:

DIVISION/SECTION:

PAYROLL TITLE:

NUMBER OF HOURS WORKED PER WEEK:

NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S):

DATES OF EMPLOYMENT: From (mm/year) – TO (mm/year)

DESCRIBE SPECIFIC DUTIES THAT CLEARLY DEMONSTRATE YOUR EXPERIENCE: If you do not have any experience under this option, please write "DOES NOT APPLY".

05

Option II: Do you have one (1) year of experience at the level of Information Systems Analyst II****?

****Experience at the level of Information Systems Analyst II in the County of Los Angeles is defined as under general supervision, defines and analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

+ Yes

+ No

06

If you answer YES to question #5 above, describe your experience at the level of Information Systems Analyst II****.

Please be as specific as possible and include all information as requested. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this supplemental questionnaire must be consistent with experience listed on your application or resume.

If only the above keywords appear in your answer response and no supporting details related to the above question, credit will not be given. Additionally, please do not use "see resume and application", this is a non-response and credit will not be given.

USE THE FOLLOWING FORMAT BELOW:

EMPLOYER NAME:

DIVISION/SECTION:

PAYROLL TITLE:

NUMBER OF HOURS WORKED PER WEEK:

NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S):

DATES OF EMPLOYMENT: From (mm/year) – TO (mm/year)

DESCRIBE SPECIFIC DUTIES THAT CLEARLY DEMONSTRATE YOUR EXPERIENCE: If you do not have any experience under this option, please write "DOES NOT APPLY".

07

Option III: Do you have three (3) years of recent**, full-time, paid experience in information systems analysis and design in a centralized information technology organization***?

**Recent experiences are considered experience within the last five (5) years.

***Centralized IT Organization is defined in the County of Los Angeles as being responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

+ Yes

+ No

08

If you answer YES to question #7 above, describe your recent**, full-time, paid experience in information systems analysis and design in a centralized information technology organization***.

**Recent experiences are considered experience within the last five (5) years.

***Centralized IT Organization is defined in the County of Los Angeles as being responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

Please be as specific as possible and include all information as requested. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this supplemental questionnaire must be consistent with experience listed on your application or resume.

If only the above keywords appear in your answer response and no supporting details related to the above question, credit will not be given. Additionally, please do not use "see resume and application", this is a non-response and credit will not be given.

USE THE FOLLOWING FORMAT BELOW:

EMPLOYER NAME:

DIVISION/SECTION:

PAYROLL TITLE:

NUMBER OF HOURS WORKED PER WEEK:

NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S):

DATES OF EMPLOYMENT: From (mm/year) – TO (mm/year)

DESCRIBE SPECIFIC DUTIES THAT CLEARLY DEMONSTRATE YOUR EXPERIENCE: If you do not have any experience under this option, please write "DOES NOT APPLY".

09

Are you proficient in American Sign Language (ASL)?

+ Yes

+ No

10

Do you have American Sign Language (ASL) certification?

Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to [email protected] within seven (7) calendar days from application submission.

+ Yes, I will attach to my application, or I will email my certification to [email protected] within (7) calendar days from application submission.

+ No, I do not have a American Sign Language certification.

11

Do you have a County American Sign Language (ASL) certification?

Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to [email protected] within seven (7) calendar days from application submission.

+ Yes, I will attach to my application, or I will email my certification to [email protected] within (7) calendar days from application submission.

+ No, I do not have a County American Sign Language certification.

12

This is a reminder for you to check to ensure that you have attached your resume and that you have answered all of these supplemental questions completely and as directed.

+ Acknowledge

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

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