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Job Summary

The Senior Director, Nursing Operations provides strategic leadership and operational oversight for nursing services across CHS corporate and affiliate locations. This role supports the Vice President, Nursing Operations and Senior Vice President/CNE by driving performance improvement initiatives, advancing nursing processes, and managing performance metrics. The Senior Director collaborates with corporate, regional, and hospital leaders to implement nursing strategies, ensure compliance with regulatory standards, and enhance patient care delivery. This position requires travel to CHS-affiliated locations.

Essential Functions

+ Implements nursing initiatives to enhance patient care delivery, align with organizational goals, and improve nursing performance metrics.

+ Collaborates with corporate and regional leaders to evaluate staffing and productivity, recommending and implementing adjustments as needed.

+ Analyzes operational and clinical data to identify trends and variances, providing actionable insights to drive improvements.

+ Oversees the development, deployment, and evaluation of nursing onboarding, orientation, and competency programs.

+ Leads efforts to improve metrics related to capacity optimization, throughput, OB services, and surgical performance.

+ Partners with Nursing Informatics to implement technology-enabled solutions, such as virtual nursing services, enhanced EHR documentation, and optimized nursing workflows.

+ Works closely with HR to ensure successful onboarding and competency evaluation for senior nursing leaders (e.g., CNOs, ACNOs) and nurse directors.

+ Collaborates with Patient Safety, Nursing Regulatory, and Quality teams to ensure compliance with safety standards, regulatory requirements, and evidence-based practices.

+ Supports the development and execution of nursing-related scorecards, ensuring alignment with safety and quality metrics.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

Qualifications

+ Master's Degree in Nursing, Health Administration, or related field required

+ 7-9 years of nursing operations with progressive nursing leadership experience required

+ 2-4 years of previous CNO experience required

Knowledge, Skills and Abilities

+ Demonstrates critical thinking and organizational skills, with the ability to plan, prioritize, and manage multiple competing projects and initiatives simultaneously.

+ Exhibits excellent interpersonal and leadership skills, fostering confidence, collaboration, and teamwork in a highly matrixed organization.

+ Possesses strong knowledge of tools, systems, and evidence-based practices utilized to support nursing operations and enhance outcomes.

+ Operates effectively as a collaborative team player, ensuring successful navigation within a complex organizational structure.

+ Communicates effectively with diverse stakeholders, including clinical staff, executives, and external partners.

+ Demonstrates expertise in nursing operations, regulatory requirements, and healthcare industry standards.

+ Adapts quickly to evolving priorities and challenges, maintaining a focus on achieving organizational objectives.

Licenses and Certifications

+ RN - Registered Nurse - State Licensure and/or Compact State Licensure required

+ CENP - Certified in Executive Nursing Practice preferred or

+ NE-BC - Nurse Executive preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.