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Responsibilities

Under the supervision of the RN Manager, the Medical Assistant - Care Advocate is primarily responsible for acting as a liaison between high-risk patients and the medical care team/provider. The Medical Assistant - Care Advocate will work with patients for a pre-defined period. During this time, the Medical Assistant - Care Advocate will complete telephonic assessments and document/communicate findings back the medical care team. The Medical Assistant - Care Advocate will assist patients with scheduling appointments/preventative screenings, help with finding applicable community resources, and will coordinate with vendors as necessary

Job Title: Medical Assistant - Care Advocate

Department:** **Pop Hlth Delgat Ovsght

Job Type: Full Time

Salary Range: $46,587 - $57,548 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

Qualifications

Education

Required: High School diploma or GED and Graduate from an accredited Medical Assistant program or school.

Preferred: N/A

Experience

Required: 3+ years of experience at a health care insurance company or medical clinic.

Preferred: 2+ years of experience with customer service/outbound calls

License(s)

Required: N/A

Preferred: Medical Assistant Certification

Medical Background: Health Coach, Community Health Worker, etc

Certified or Registered Medical Assistant

Communicate

Required: Able to communicate and collaborate with colleagues, physicians, nurses, health plan staff, and

other healthcare personnel.

Able to communicate verbally and in writing with physicians regarding patient needs.

Preferred: N/A

Special Skills

Required: Good Alpha/Numeric data entry skills with minimal errors.

Demonstrates strong multitasking, problem solving & analytical skills.

Proficient with computer applications that include, but are not limited to: Microsoft Word and Excel

Prior EMR use experience

Preferred: Proficient with EPIC EMR.

Experience working with home health or DME

Other

Required: Detail oriented with good verbal and written communication skills, interpersonal skills, and ability to

work effectively in a fast-paced work environment.

Ability to communicate with all levels of Management.

Excellent organizational skills.

Able to prioritize and work independently.

Preferred: N/A

**Working Environment:** Office

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

Why Kelsey-Seybold Clinic?

+ Medical, Vision, and Dental

+ Tuition Reimbursement

+ Company Matching 401K

+ Employee Reward and Recognition Program

+ Paid time off for vacation, sick, and holidays

+ Employee Assistance Program

+ Continuing Medical Education allowance

Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.