• Patient Financial Counselor (On-site Milton)

    Beth Israel Lahey Health (Milton, MA)


    **Job Type:** Regular

    **Time Type:** Full time

    **Work Shift:** Day (United States of America)

    **FLSA Status:** Non-Exempt

     

    When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

     

    A Patient Financial Counselor collect, review and maintain proper documentation for all Mass Health/HSN (uncompensated care) applicants and will determine action to be taken, such as write-offs, to categories of Bad Debt and Free Care

    CAC (Certified Application Counselor) required

    *Will be ensuring proper maintenance of Uncompensated Care information is completed

    *Will be reviewing accounts and contacting patients regarding outstanding balances and assisting them with applying for insurance.

    * Maintain proper confidentiality compliance and perform all duties in a professional and customer friendly manner.

    Job Description:

    DUTIES & RESPONSIBILITIES:

    Maintain a working knowledge of Credit and Collections Policies and Procedures, and automated procedures, functions and reports. Maintain current knowledge of regulations relating to MassHealth, HSN(Uncompensated Care), 501R Federal Assistance Policy and Bad Debt.

     

    Contact patients to attempt to set up payment plans or settlements of accounts.

     

    Employee maintains competencies (position specific and hospital-wide) required for the specific patient population served.

     

    Perform all duties in accordance with safety and other laws, rules, and regulations as set forth by appropriate regulatory and government agencies and in accordance with established department and hospital policies and procedures..

     

    May be required to perform similar or related duties as may be necessary on an emergency basis or as designated by the department manager or supervisor.

    QUALIFICATIONS:

    _CAC (Certified Application Counselor) required_

     

    Equivalent to completion of a high school program plus one year of related clerical experience, preferably in the fiscal area.

     

    One year of knowledge regarding hospital Credit and Collection policies and Commonwealth of Mass Virtual Gateway System.

     

    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

     

    More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

     

    Equal Opportunity** **Employer/Veterans/Disabled