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We are seeking a Senior Office Administrator (SOA) with a can do attitude! The SOA will manage the OA staff and the daily office operations including but not limited to processing agent commissions, maintaining all agent and property files, handling license and agent membership renewals, onboarding of new agents and staff and helping with recruitment and retention activities

The Senior Office Administrator will do the following:

+ Lead the office in the manager’s absence, assuring the needs of sales associates and the Brokerage Manager are met, while maintaining a reliable, personable, team-oriented and professional disposition.

+ Works closely with corporate staff, managing day to day work flow and escalations

+ Assist sales associates with various inquiries; act as a liaison between sales associates and staff/company with a proactive attitude and always placing the company’s interest first.

+ Supply accounting and Trident reports, input data into Transaction Desk, update roll back and short fall reports, manage budgets.

+ Ensure the office systems are operational including office front desk coverage during all working hours.

+ Provide assistance to Brokerage Manager with office and mentee meetings and special events for agents.

+ Process commission checks through real estate commission tracking system.

Qualifications

+ 4 year degree preferred or equivalent working experience

+ 3-6+ years of professional working experience in a heavily administrative based and customer facing support environment

+ People management experience preferred

+ Strong organization and time management skills combined with attention to detail and accuracy

+ Excellent communication skills both written and verbal

+ Ability to provide quality customer service

EEO Statement: EOE including disability/veteran