"Alerted.org

Title : Business Analyst

Location : Strongsville, OH

Summary:

The main function is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

Job Responsibilities:

• Gather requirements from business units and translate those to programmers and developers.

• Confer with clients regarding the nature of the information processing or computation needs.

• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.

• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.

• Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.

• Consult with management to ensure agreement on system principles.

• Expand or modify system to serve new purposes or improve work flow.

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

• Ability to work independently and manage ones time.

• Basic mentoring skills necessary to provide support and constructive performance feedback.

• Knowledge of design techniques and principles involved in production of drawings and models.

• Knowledge of computer software, such as Visual Basic, Java, SQL, etc.

Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience required. MBA or other related advanced degree preferred.

• 6-8 years experience required.

Comments

Position Title: Business Systems Analyst Sr - Contractor

Position Location: Strongsville, OH

Provide locations/flexible work by preference: All five tech hubs (Strongsville, Dallas, Birmingham, Pittsburgh, Phoenix), no preference

Ability to work remote: Hybrid - 3 days in office, 2 remote

Acceptable time zone(s): EST or CST required

Days of the week: Monday-Friday

Working Hours (Flexible): 8am-5pm

OT: Yes, possibly once a month

Travel: No

Intended length of Assignment: 12/31/2025

Reason for open position: Project

Potential for Contract Extension: Yes

This position is contract with the right to hire if a need becomes available. Manager will only look at candidates that are open to converting to a full time PNC employee. PNC will not sponsor work visas if the decision is made to hire the contingent worker.

Function of the Group: Cost Reduction

Initiatives/Projects: Service Now Transformation Project

Industry background: IT or BSA in an Agile Environment, Service Now is a plus

Team Dynamic: Working with a Product Owner and a Crew

Roles and Responsibilities:

Defining requirements and ensuring they are being executed by team up to stakeholder expectations

Must Have Technical Skills:

Level 3 - 4-6 years

Agile

Requirements Gathering

Flex Skills/Nice to Have:

Service Now

System Demos

Soft Skills:

Team Player

Collaborative

Education/Certifications:

Bachelors required

Screening Questions:

1. How do you go about gathering requirements from stakeholders?

2. How do you ensure what is developed is what is expected?

Role Differentiator:

Team culture, opportunity to be a part of standing up a new platform

Interview Process:

Minimum of 2, Maximum of 3, ranging from 30 minutes to an hour, with hiring manager and team members

3/20/2025 2:44:52 PM - Stone, Alexa - This request will go on hold for shortlisting on 3/25 at 2:45pm EST

#LI-SA1

#M1

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.