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POSITION SUMMARY The Technician provides customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment.

ESSENTIAL FUNCTIONS (Essential functions may include, but are not limited to, the functions listed below)

+ Properly troubleshoots, diagnoses, and repairs commercial cooking, refrigeration, and/or HVAC equipment.

+ Provides highest level of service to the customer and professionally communicates the service needed to customers.

+ Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed.

+ Legibly completes paperwork for all services performed on behalf of the customer.

+ Consults with the Parts Department to get parts ordered and the Service Department to get follow up calls scheduled.

+ Communicates with manufacturers as needed to help with diagnosing problems with equipment.

+ Installs all parts ordered for the customer in a timely and professional manner.

+ Maintains a neat and orderly truck, along with accurate part and tool inventory.

+ Provides technical support for our staff and other technicians.

+ Consults with manufacturers, sales reps, dealers, and customers.

+ Promotes and recommends other services provided by the Company to customers.

Minimum Qualifications

+ High School diploma or GED

+ Refrigeration technicians must be EPA certified

+ Must have a valid driver’s license from the state in which applicant is applying and must be insurable by our auto insurance company

+ Must pass a pre-employment drug screen and criminal background check

+ Two (2) years of education and/or experience in food service equipment repair, or in a related area.

+ Background experience in gas, electric, plumbing, and/or steam repairs a plus

+ Must be highly safety conscious

+ Excellent organizational skills, must be motivated, a self-starter, and able to follow through on duties and assignments with minimal supervision

+ Must be able to climb stairs and ladders

+ Moderate to heavy lifting and carrying (up to 75 pounds)

+ Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for the better part of 8 hours

+ Must be able to use hands for fine manipulation of hand tools

+ Benefits:

-401k with up to 3% Company Match

-Competitive Wages

-Company Work Vehicle

-Door Step to Door Step Pay

-PTO

-Paid Holidays

-Full Benefits Package including: Medical, Dental, HSA, Life Insurance, Supplemental Insurance, Tool Account

-OT Opportunities