• Infrastructure Architect

    Premier Health (Dayton, OH)


    Dayton, Ohio 45402

     

    Full-Time / 8:00 AM - 5:00 PM

    DEPT: DIGITAL HEALTH TECHNOLOGY TRANSFORMATION INFRASTRUCTURE SYSTEMS SERVERS

    Infrastructure Architect – Epic Deployment

    + Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training , and non‐production needs

    + Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of Epic system

    + Understanding performance metrics, monitoring system performance, and troubleshooting issues

    + Assisting in the configuration and troubleshooting of integrated third party software and peripherals

    + Managing logins for different types of access, including login behavior and working environment configuration

    + Applying platform and Epic upgrades and updates to production and non‐production components

    + Responding to emergency and after‐hours issues

    + Engaging in capacity planning exercises to ensure adequate system resources

    + Collaborating with technical teams and Epic to ensure proactive support

    + Writing and maintaining scripts to improve system management tasks

    + Participating in your change control process for all planned application and technical activities

    + Maintaining and testing processes related to business continuity

    + Following vendor and Epic best practices for hardware and software configuration

    + Providing advanced-level guidance to team members

    Education:

    Associate Degree w/10+ years job experience or Bachelor Degree w/6+ years job experience

    Degree in Computer Science, Business Administration, Electrical/Computer

    **Certification:** Epic ECSA preferred

    **Experience:** Technical experience is demonstrated by advanced knowledge in: Citrix, Servers, and preferably Microsoft Azure. Experience providing cost-effective solutions coordinated with multiple entities or multiple teams required. Demonstrated ability to technically contribute as a Technical Lead to strategic and tactical projects. Experience with presentation platforms such as Citrix, VMWare, Azure Virtual Desktop, etc.

    Skills/Other:

    + Advanced-level skills in problem-solving and analytical reasoning

    + Initiative and judgment to make appropriate decisions in potentially critical situations

    + Excellent organizational skills

    + Ability to perform multiple tasks simultaneously

    + Effective interpersonal and communication skills

    + Ability to work under sometimes-stressful conditions in emergency situations or heavy workload

    + Physical strength and agility for such activities as moving/installing equipment, to a maximum of 40 lbs. in confined spaces

    + Willingness to stay as long as it takes to resolve critical problems.This is a 7-day by 24-hour requirement.

    + Willingness to travel between local sites

    + Willingness _to carry and maintain provided communications equipment and to be available for on-call support_