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The opportunity

Delaware North Parks and Resorts are hiring seasonal Canopy Tour Guides to join our Lake Erie Canopy Tours team at The Lodge at Geneva in Geneva, Ohio. As a Canopy Tour Guide you will welcome our canopy tour guests, ensure their safety, and provide them with a memorable experience to last a lifetime.

Pay

$13.00 - $13.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there's lots to keep you busy before, during, and after work!

+ Health, dental, and vision insurance*

+ 401k with company match*

+ Paid vacation days and holidays*

+ Paid parental bonding leave*

+ Tuition or professional certification reimbursement*

+ Weekly pay

+ Employee discounts including 30% off retail, 20% off Canopy Tour Zip Line, 20% off restaurant, and lodging discounts

+ Discounted employee meals including a $9 menu

+ Friends and family discount on lodging

+ Referral bonus – earn $200 for each eligible referral

+ Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

+ Provide and fit the necessary safety equipment to all guests and demonstrate how to use the equipment

+ Demonstrate the proper use of ziplining techniques to guests

+ Inspect and ensure the equipment and landing areas in the canopy tour environment are safe and sanitized for use

+ Conduct pre-tour orientation sessions for guests and answer any questions they may have

+ Assist guests with their landing on every approach during the tour

More about you

+ Must be comfortable working outdoors and at great heights

+ Effective communication skills to be understood by both adults and children

+ Ability to work flexible hours, including evenings, weekends, and holidays

+ Zipline and CPR/AED first aid training is provided

+ No experience or diploma required

Physical requirements

+ Must be able to hike, climb, and rappel to and from high altitudes

+ Must be able to lift up to 50 lbs. and walk and stand for long periods of time

Shift details

Day shift

Evening shift

On call

Split shift

Holidays

Monday to Friday

Weekends

Overtime as needed

Who we are

The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. We offer our team members discounts and referral bonuses.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.