• Shift Supervisor (Full-Time)

    AutoZone, Inc. (Austin, TX)


    Position Summary

    AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

    Position Responsibilities

    + Assists Store Manager with supervising, training and developing store personnel

    + Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts

    + Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised

    + Delegates and ensures store merchandising tasks are completed in a timely manner

    + Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability

    + Ensures all company policies, and loss prevention procedures are followed

    + Utilizes ZNET to help customers locate merchandise or find suitable alternatives

    + Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)

    + Monitors cash flow, inventory and security control

    + Maintains sales productivity, store appearance and merchandising standards

    + Conducts and reviews all opening and closing procedures

    + Manages emergency situations and conduct proper emergency procedures

    + Follows proper accident procedures

    + Provides feedback regarding AutoZoner performance to the store manager

    + Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment

    + Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

    + Processes returns and effectively manages inventory

    + Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner

    + Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

    Position Requirements

    + High School diploma or equivalent

    + ASE Certified preferred

    + Demonstrates high level of integrity

    + Excellent communication and decision making skills

    + Ability to drive customer service