• Senior Systems Engineer I

    Walgreens (Deerfield, IL)


    Job Description:

    Job Summary

    This role performs key assignments ensuring the success of our pharmacy IT operations by, optimizing system performance, and driving process improvements. This role requires a mix of hands-on technical expertise, leadership, and project management skills. This role will focus on mentorship, automation, security, and system reliability, ensuring seamless IT services.

    Job Responsibilities

    + Performs and implements daily operational activities supporting infrastructure technology. This work may include responsibilities to operate, scale, tune and troubleshoot in-house systems, application infrastructure and/or other systems.

    + Identify and coordinate necessary and efficient fixes to ensure continuous operation. Installs, adjusts and enhances systems and associated infrastructure to provide required availability, latency, scalability and efficiency.

    + Identify, implement and deploy internal tools and scripts.

    + Conducts software and/or system performance analysis and tuning, service capacity planning and demand forecasting.

    + Influences standards and methods for operating services and systems.

    + Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.

    + Anticipates and prevents problems and roadblocks before they occur.

    + Demonstrates professional competence in infrastructure applications and develops subject matter expertise where applicable.

    + Mentors less experienced members of the team including interns and junior team members.

    + Works cross-functionally to accomplish projects and implement resolutions. Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.

    + Proactively monitor system performance, identify bottlenecks, and optimize configurations.

    + Foster a culture of continuous learning and process improvement within the IT team.

    + Work with IT leadership to align team objectives with overall business goals.

    + Identify and implement automation for access reviews, provisioning, and IT workflows ensuring minimal business and patient impact.

    + Collaborate with Security Operations and Compliance teams to analyze and mitigate security risks.

    + Establish and maintain standard operating procedures (SOPs), technical documentation, and IT policies.

    + Ability to work with remote teams and independently manage responsibilities with minimal supervision.

    + Strong problem-solving and communication skills and the ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced environment.

    **Job ID:** 1568931BR

    **Title:** Senior Systems Engineer I

    **Company Indicator:** Walgreens

    Employment Type:

    **Job Function:** Information Technology

    **Full Store Address:** 102 WILMOT RD,DEERFIELD,IL 60015

    **Full District Office Address:** 102 WILMOT RD,DEERFIELD,IL,60015-05104-01102-2

    External Basic Qualifications:

    + Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role.

    + Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar

    + Experience configuring/administrating moderately complex technical solutions

    + Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

    + Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

    + Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

    Preferred Qualifications:

    + Bachelor's degree in Computer Science, Information Technology, Mathematics

    + Experience identifying operational issues and recommending and implementing strategies to resolve problems.

    + Experience with programming languages, such as__________________.

    + Knowledge of IT technologies, such as ________________________

     

    We will consider employment of qualified applicants with arrest and conviction records.

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