• Change Manager

    SAIC (Macdill AFB, FL)


    Description

    The **Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO)** aims to provide USSOCOM and its extended network with critical Operations and Maintenance (O&M) services. This includes maintaining Network Operations (NetOps), system and network infrastructure, end-user support, and comprehensive management of configurations and changes. Our work ensures continuous support for USSOCOM, the CIO/J6 organization, and global end-users, operational 24/7/365.

     

    We are looking for a skilled **Change Configuration Manager** to join our dynamic IT team. In this role, you will:

     

    + Manage product design changes and their impacts on the overall system.

    + Document and track all aspects of system integration and life-cycle modifications.

    + Review document change requests, notices, and associated drawings for accuracy.

    + Keep comprehensive records and know where to find historical configuration verification audit records.

     

    Change Managers must possess a deep understanding and broad application of technical principles, theories, and concepts within the field. This includes:

     

    + Independently gaining buy-in from requirement owners and be able to present solutions with minimal supervision.

    + Demonstrating sound judgment in selecting change management methods and techniques.

    + Tracking the deployment and configuration of Windows operating systems, applications, and software updates.

    Requirements:

    + Work under general direction, independently gathering requirements and proposed solutions.

    + Ensure project completion contributes to the organization's objectives without causing delays or resource wastage.

    + Maintain accurate documentation of work center-specific tactics, techniques, procedures, configuration settings, and troubleshooting processes.

    Qualifications

    + Active DoD Top Secret Clearance is required with the ability to obtain a TS/SCI if hired.

    + Information Technology Infrastructure Library (ITIL) Foundations Certification version 4.0 and/orITIL version 3 Release, Control, and Validation (RCV) Certification.

    + Prior experience with BMC Remedy IT Service Request Management System (ITSRM) version 9.x and/or Helix 20.x.

    + Prior experience with BMC Remedy ITRSM Change Management Console.

    + Must have DoDD 8570.01-M IAT II.

    + BS and 5 or more years of experience, master's and 3 years of experience; PhD and 0 years related experience.

     

    SAIC accepts applications on an ongoing basis and there is no deadline.

     

    Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

    REQNUMBER: 2503558

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability