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Title Retail Store Location Manager

About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection. Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research. Outdoor Research Values Curiosity: We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals. Passion: We love what we do and take pride in sharing our work with others. Innovation: We are complex problem solvers. Collaboration: We are better together. Community: We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

Position Retail Store Location Manager 2025

Description

Position Type: Full-time

Rate: $31.25 – $33.65

Expected Opening Date: June 2025

About the Role

Outdoor Research is seeking an enthusiastic and experienced Retail Store Location Manager to oversee the operations of our new retail store in Bellingham, WA. As the Store Manager, you will be responsible for driving sales, managing daily store operations, and leading a team to provide exceptional customer experience. This is an exciting opportunity to work with a leading outdoor brand in a vibrant and growing community.

Key Responsibilities

+ Customer Engagement: Greet and assist customers in a friendly and professional manner, ensuring each interaction leaves a lasting positive impression.

+ Sales Leadership: Drive the sales team to meet and exceed monthly and yearly sales goals. You’ll also manage the store’s operational budget, ensuring financial objectives are met.

+ Team Development: Lead and mentor the team, ensuring new hires receive thorough training in customer service, sales techniques, and product knowledge. Foster a culture of Curiosity, Passion, Innovation, Collaboration, and Community.

+ Merchandise Management: Collaborate with the Retail Sales Manager to implement store layout changes and execute rotating merchandising plans to maximize product visibility and sales.

+ Innovation & Process Improvement: Proactively identify and suggest improvements to retail processes to maintain a competitive edge in the ever-evolving outdoor retail market.

+ Community Engagement: Partner with local community groups to host events, build brand awareness, and foster a sense of connection between Outdoor Research and the Bellingham community.

+ Building Management: Act as the primary point of contact for property management and building owner. Address building facility issues promptly and ensure the store is properly stocked non merchandise operating supplies

+ Emergency Contact: Serve as the after-hours emergency contact for property management issues.

+ Travel: Willing to travel to our Seattle office for meetings and training.

Position Requirements

Qualifications

+ Experience: At least 5 years of experience in retail sales, with a proven track record in retail management and team leadership.

+ Outdoor Knowledge: Active participation in one or more of Outdoor Research’s core sports (e.g., climbing, skiing, hiking) is preferred. Advanced knowledge of outdoor gear and equipment, particularly Outdoor Research products, is a strong plus.

+ Leadership Skills: Strong ability to lead, motivate, and inspire a team. Experience in hiring, training, and developing staff to create a positive and productive work environment.

+ Business Acumen: Familiarity with merchandise planning, sales tracking, and budgeting. Comfortable managing store financials and staying within budget.

+ Technical Skills: Basic proficiency in Microsoft Office Suite (Outlook, Excel, Word) and point-of-sale systems.

+ Education: A college degree or equivalent experience.

+ Community Knowledge: Familiarity with Bellingham’s outdoor recreation scene and community is a plus.

What We Bring to the Table:

+ 11 paid holidays each year and 3 floating holidays

+ Comprehensive medical, dental and vision plans

+ 401k with discretionary company match

+ PTO and sick/safe time

+ Paid volunteer time

+ Ron Gregg Annual Benefit

+ Product discounts

+ Employee interest groups including various sports activities

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

Location Bellingham, WA

EOE Statement OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other applicable protected class status. This commitment extends to all employment practices including selection, hiring, placement, recruitment advertising, promotion or transfer, rate of pay or other forms of compensation, selection for training, demotion, layoff, or separation. All employment decisions are based upon the qualifications of the individual and the job requirements.

OR supports this commitment with an Affirmative Action Program, which is updated annually. The

objectives of the Affirmative Action Program are to ensure that our team reflects the diversity of our local community. We fully support affirmative action to include women, ethnic minorities, veterans and persons with disabilities throughout our workforce. The OR Affirmative Action Program is available for review by all employees and is maintained in the Human Resources Department.