"Alerted.org

This Opportunity

WSP is currently initiating a search for a System Operator I Dispatcher for our Long Island - Hauppauge, NY office. Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.

The preferred dispatcher will be required to work weekday (Monday – Friday) mornings (6 AM to 10 AM) and evenings (3 PM to 7 PM) during HELP Highway Emergency Local Patrol operational periods. The dispatcher is required to keep in constant communication with HELP drivers and maintains detailed records of conversations showing when each driver began their patrol, took breaks, and ended patrol. The System Operator 1 Dispatcher will provide any additional information to assist with analysis to the HELP Program Administrator.

The successful candidate must be willing to work split shifts Monday through Friday along with any additional shifts as needed including overnights, weekends and holidays.

Your Impact

+ Operate various computer-based traffic & freeway management systems to manage incidents on roadways and improve traffic conditions

+ Operate and enter incidents into the TMC’s advanced traffic management system (ATMS) and the H.E.L.P dispatch log

+ Monitor HELP program truck cameras, CCTV displays, and system maps for incidents

+ Use standard operating procedures to detect, dispatch, monitor and document roadway incident

+ Perform record keeping of all requests, stops, and services of HELP Drivers

+ Response of any inquiries regarding policy, procedural explanations, or explanations of inspectors' actions and decisions

Who You Are

Required Qualifications

+ High School diploma or equivalent

+ Oral and written communication

+ Computer/Software – including MS Office applications, spreadsheets and databases

+ Public, internal and external relations (works well with internal, external and partner groups and individuals)

+ Analytical and organizational skills

+ Dispatch experience

+ Strong attention to detail

+ Ability to professionally interact with co-workers and client staffIn-depth knowledge of local roadways

+ Ability to perform with minimal supervision

+ Ability to multi-task and remain calm during high pressure situations

+ Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures

+ Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies

+ Applicants must be able to pass a background/criminal history check

Compensation and Benefits:

WSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on a providing health and financial stability throughout the employee’s career.

Expected Salary: $33,200 - $54,780

WSP USA is providing the compensation range and general description of other compensation and benefits that the company in good faith believes it might pay and/or offer for this position based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

\#LI-DS1

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.