• Project Manager, Content and Integrity Operations

    Meta (Washington, DC)


    Summary:

    Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.

    Required Skills:

    Project Manager, Content and Integrity Operations Responsibilities:

    1. Deeply understand the architecture and integration points of Meta’s community support processes, products and policies.

    2. Analyze complex support flows and provide recommendations for process, policy and product improvements.

    3. Track and analyze key operational metrics to deeply understand the support ecosystem and help determine where to focus optimization efforts.

    4. Work with cross-functional partners to improve the community support experience on our existing suite of products.

    5. Partner with regional teams to develop scalable solutions to support Facebook's global user base.

    6. Use problem solving skills to resolve large and complex business problems.

    7. This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

    Minimum Qualifications:

    Minimum Qualifications:

    8. Requires a Bachelor's degree (or foreign degree equivalent) in Business Administration, Operations, or similar field , and 2 years of experience in the job offered or a related occupation.

    9. Requires 2 years of experience in the following:

    10. 1. Initiating and driving projects to completion with minimal guidance

    11. 2. Business process analysis

    12. 3. Communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teams

    13. 4. Working in an Operations, Policy, Trust & Safety, Legal, Project Management, or equivalent team

    14. 5. SQL & data visualization tools (PowerBI, SQL, Tableau, etc).

    Public Compensation:

    $111,393/year to $125,400/year + bonus + equity + benefits

    **Industry:** Internet

    Equal Opportunity:

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

     

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].