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Medical Assistant 1

*Sign On Bonus*

The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Medical Assistant 1 to work at the UHealth medical campus. The Medical Assistant 1 performs multi-skilled tasks to assist with patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The Medical Assistant 1 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The incumbent adheres to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurture a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

+ Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.

+ Demonstrate knowledge of basic medical terminology.

+ Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.

+ Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.

+ Performs routine laboratory tests.

Department specific functions

The Medical Assistant 1 provides experienced support to the clinical operation of the Multiple Sclerosis Division. She/he trains new MA in the processes and procedures require in the program and function as the main liaison to other members of the clinical team.

In the office:

+ Answer incoming patients’ calls in the Multiple Sclerosis Division.

+ Triage UChart In basket messages for the Multiple Sclerosis Division, which can include creating telephone encounters, and communicating with providers, patients, and other staff members.

+ Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment

+ Obtain authorizations for medications, diagnostic tests, durable medical equipment (DME), admissions, and other orders as needed.

+ Schedules patients for tests and completes required forms for lab work.

+ Confirmation of patient appointments.

+ Maintains accurate and complete patient records/documentation in UChart.

+ Orders, stocks, and inventories supplies and assists in performing clerical duties.

+ Provides patients with basic instruction and information regarding examination procedures.

In the clinic:

+ May assist with physical examinations by preparing supplies and handing instruments/materials to the doctor as directed.

+ Comply with Neurology PQRS workflow.

+ Observes the principles of sterile technique in performing duties.

+ Obtains vital signs and patient information for inclusion in the patient's medical record

+ May give injections or treatments, perform routine laboratory tests under the direction of an attending physician, and assist in other patient care activities such as dressing changes and leg wraps.

+ Escort and transport patients to various hospital locations.

Any relevant education, certifications and/or work experience may be considered.

Core Qualifications

Education:

+ High school diploma or equivalent

+ Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).

Note: (If MA presently has, an active MA certification, school verification and exceptions may apply.)

Certification and Licensing:

+ Approved MA Certifications:

+ CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®

+ RMA- Registered Medical Assistant - American Medical Technologists (AMT)

+ CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)

+ NCMA - National Certified Medical Assistant (NHA - NCCT)

+ NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

+ MA- Medical Assistant without an approved certification must:

+ provide proof of completion, from an approved educational program

+ sign an Agreement Statement, stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire.

Additional certification:

+ American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers

+ HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification Florida: HIV/AIDS Training for Healthcare Professionals 1HR

Experience:

+ No previous experience

Knowledge, Skills and Attitudes:

+ Strong, effective communication skills with patients, families, and clinical team

+ Ability to adapt and exhibit flexibility to handle new, different, or changing environments

+ Demonstrates strong time management skills to prioritize and act proactively

+ Ability to uphold professional ethics and maintain patient confidentiality

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H4