• Merchandiser/Order Writer

    Boar's Head Brand/Frank Brunckhorst Co., LLC (Alabaster, AL)


    Hiring Company:

    Delicatessen Services Co., LLC

     

    Overview:The Merchandiser/Order Writer is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays.

     

    Job Description:Essential Functions

    Customer Experience

    + Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs

    + Actively engage with the deli customers though timely and sincere acknowledgment, proactive companion selling, and product.

    + Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers

    + Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products

    + Host a variety of in store sampling and product pairing events focusing on product presentation

     

    Selling Events

     

    + Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling

    + Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality and complimentary products

    + Possess a positive, energetic, and serving attitude

     

    Brand Coach

     

    + Provide behind the counter training to deli employees with a focus on exceptional customer service, product knowledge, product parings, slicing technique, etc.

    + Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service

     

    Brand Artist

     

    + Set service case ensuring full product line is displayed in an appetizing manner

    + Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced

    + Update merchandising and marketing materials as required

     

    General

     

    + Complete additional activities or special projects as assigned

    Minimum Requirements

    Physical Requirements

    + Ability to stand for a minimum of 4 hours

    + Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

    + Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.

     

    Working Conditions

     

    + Ability to work in a refrigerated/freezer environment

    Job Requirements

    + High school diploma or equivalent

    + 1+ years of experience as Brand Concierge or 3 years of experience in a retail sales, customer service or similar role.

    + Basic computer skills

    + Experience with food preparation is helpful but not required

    + Keep work area neat and clean; exhibit good food safety and sanitation practices at all times

    + Willingness to learn and operate a slicer

    + Must have own transportation and be willing to travel to different retail locations within assigned area

    + Ability to transport and set-up a folding table, utensils, platters, etc.

    + Must have an internet enabled cell phone

     

    Time Type:Full time

     

    Department:Magic City Food Services