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Full-Time Care Team Associate - Pediatrics - Queens

Reports to: Director of Operations, Pediatrics

Queens, New York, 11354

United States

The Care Team Associate is a trained medical office assistant who will be assigned to either a medical assisting or patient services representative role, based on the needs of the clinical unit.

Responsibilities :

+ Registration competencies

+ Complete all aspects of registration, including insurance verification and sliding fee scale

+ Handle phone calls appropriately

+ Monitor patient flow and address wait time or other concerns

+ Assess and assist with patient needs including questions regarding insurance, scheduling, and referral

+ Collaborate with other care team members to address patient needs

+ Medical assisting competencies

+ Perform c linical tasks such as taking vitals, phlebotomy, EKG, Point-of-Care, CLIA-waived procedures, other routine procedures and tasks as assigned

+ Conduct screening using standardized tools, interview patients, take history, and chart documentation

+ Offer preventive screening services and provide patient health education

+ Disinfection and tidiness of clinical area and medical equipment

+ Conduct pre-visit planning, manage provider panel and support smooth patient flow

+ Assist with inventory management

+ Assist provider with office procedures

+ Perform other duties as assigned

Minimum Qualifications :

+ Bilingual in English/Spanish

+ Associates Degree, equivalent college credits, or 2 years of work experience

+ Work experience in the health care field preferred

+ Medical Assistant Certification preferred

+ Basic CPR (BCLS) Certification required (Health Center will provide if needed)

+ Excellent interpersonal skills, ability to work as part of an interdisciplinary team

+ Maintain a cooperative relationship with co-workers

+ Respond promptly to requests

+ Adapt to changes in practice operations and workflows as they emerge

+ Approach work with a good attitude and flex

+ Good problem solving skills

Compensation and Benefits :

+ Salary: $50,000.00 - 52,000.00 per year

+ Medical insurance

+ Employer-paid dental, vision, disability and life insurance

+ 403(b) retirement savings plan

+ Flexible spending accounts for transit, parking, health and dependent care

+ Paid time off (28 days for the first year of employment)

+ Employee Assistance Program

+ Tuition reimbursement for eligible employees, and

+ The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program