• Senior Claims Specialist

    HUB International (Wilmington, MA)


    About HUB

     

    Join our Stevie Award Winning Team at HUB International!

     

    When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America.

     

    We currently have an opportunity for a Senior Claims Specialist.

    Overview:

    Responsible for the reporting, tracking, coverage analysis, negotiation, and advocacy on cyber claims in accordance with the practices, policies, and procedures of the Company. Responsible for the review, analysis, and negotiation of client contracts.

    Specific Responsibilities:

    Specialty Claims (EPL, D&O, Cyber, E&O, Crime/Fidelity Bond, Fiduciary, Professional):

    • Review claim details to identify most applicable policy(ies) for reporting purposes. Report claim, add to tracking system.

    • Request copy of all contracts that might apply. Review contracts for indemnity and subrogation opportunities or obligations.

    • Review all applicable policies to determine coverage issues, approve defense counsel and vendors and advise insured of policy provisions.

    • Once adjuster and claim information is received, update tracking spreadsheet, contact adjuster for consent for defense and vendor services. Provide insured with adjuster contact information.

    • Update Producer and account team of any claim status, consent for vendors, or issues with counsel, rates or vendors. Determine appropriate timeline for client and account team updates.

    • Act as liaison between Client, Insurer and Producer & Account team.

    • Negotiate coverage and maintain advocacy through resolution of claim.

    • Establish need for claim reviews between insurer, client and HUB.

    Contracts:

    • Review full contract, identify which party holds the risk exposure and determine whether the risk is shifted to the appropriate party, if not, provide alternative language.

    • Review insurance and indemnification language and work with account team to confirm compliance. If not in compliance, work with account team to provide alternative language to match coverage in place.

    • Work with account team, if needed, to provide client with outline of terms and conditions not in compliance.

    • Discuss recommendations with client and their counsel.

    • Conference with other party and their counsel to discuss recommendations.

    • Provide staff and clients with training and education on claims coverage requirements, issues and policy provisions as well as contractual risk transfer.

    Qualifications:

    • 10 or more years of industry experience (general liability is helpful for contracts).

    • Proficiency with claims reporting, advocacy, status and reserve adjustment concerns.

    • Proficiency with Microsoft Office Products, specifically with Excel.

    • Excellent organizational, interpersonal communication skills and ability to work in a team environment.

    • College degree or commensurate experience.

    • Insurance designation(s) and/or law degree preferred.

    • P&C (Property & Casualty) Insurance Broker License is encouraged.

    • Certification in cyber risk claims is encouraged

     

    Department Account Management & Service

     

    Required Experience: 2-5 years of relevant experience

     

    Required Travel: No Travel Required

     

    Required Education: High school or equivalent

     

    HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

     

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