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Hiring Company:

Delicatessen Services Co., LLC

Overview:The Sales Trainer/Merchandiser is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends.

Job Description:Essential Functions

+ Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs

+ Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.

+ Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers

+ Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products

+ Host a variety of in-store sampling and product pairing events focusing on product presentation

+ Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling

+ Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality and complementary products

+ Possess a positive, energetic, and serving attitude

+ Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.

+ Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service

+ Set service case ensuring the full product line is displayed in an appetizing manner

+ Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced

+ Update merchandising and marketing materials as required

+ Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

+ Ability to stand for a minimum of 4 hours

+ Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

+ Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.

+ Ability to work in a refrigerated/freezer environment

Job Requirements

+ High school diploma or equivalent

+ 3 years of experience in retail sales, customer service, or similar roles.

+ Basic computer skills

+ Experience with food preparation is helpful but not required

+ Keep work area neat and clean; exhibit good food safety and sanitation practices at all times

+ Willingness to learn and operate a slicer

+ Must have own transportation and be willing to travel to different retail locations within assigned area

+ Ability to transport and set up a folding table, utensils, platters, etc.

+ Must have an internet-enabled cell phone

Time Type:Full time

Department:Triad Deli Provisions