• Senior Manager, Business Tools, Insights…

    Mallinckrodt Pharmaceuticals (Bridgewater, NJ)


    Job Title

     

    Senior Manager, Business Tools, Insights and Reporting

     

    Requisition

     

    JR000014873 Senior Manager, Business Tools, Insights and Reporting (Open)

     

    Location

     

    Bridgewater, NJ

     

    Additional Locations

    Job Description Summary

    Job Description

    The Senior Manager, Business Tools, Insights, and Reporting will oversee and maintain Connected Care/HUB relations while serving as a subject matter expert in Connected Care architecture, business strategy, insights, and reporting within the Patients and Reimbursement (PS&R)/HUB Teams.This role acts as the primary liaison between business and technical teams, ensuring that tools and systems effectively support the needs of the PS&R/HUB Teams.

    Key responsibilities include:

    + Managing Power BI reporting

    + Gathering requirements for field-facing tools

    + Conducting functional testing

    + Delivering training

     

    As a Senior Manager, additional projects within Customer Experience may be assigned at the discretion of the Vice President or Senior Director.

    Essential Functions

    System Management & Business Tool Enablement:

    + Oversee the administration, maintenance, and optimization of business tools such as Salesforce and Power BI, ensuring reliability, usability, and scalability.

    + Manage configurations and integrations of business tools with other systems to ensure accurate and efficient data flow.

    + Lead business requirements gathering sessions with key stakeholders to ensure tools meet business needs.

    + Oversee Master Data Management (MDM) processes to ensure high-quality and consistent data.

    + Maintain up-to-date PHI training and related materials.

    Reporting & Analytics:

    + Design and manage reports and dashboards in Power BI, providing actionable insights to stakeholders.

    + Collaborate with teams to create custom reports based on specific business needs.

    + Requirement Gathering & Functional Testing:

    + Collaborate with stakeholders to gather business requirements and provide strategic input for business tools.

    + Assist in designing and executing functional testing to validate system changes and enhancements.

    Training & Support:

    + Provide training and support to the PS&R team to ensure the effective use of Connected Care and associated business tools.

    + Develop and maintain training materials, user guides, and resources to facilitate ongoing user adoption and proficiency.

    Collaboration

    + Act as a bridge between business users and technical teams to align system capabilities with business objectives.

    + Participate in cross-functional team meetings to address system improvements and user feedback.

    Minimum Requirements

    + Bachelor’s degree in business, Finance or IT

    + MBA or Master’s degree preferred

    + 5+ years’ experience in related position in Pharmaceutical (Patient Service and Reimbursement)

    + 3+ years of direct experience with Salesforce and reporting tools

    + Knowledge of Salesforce and Power BI

    + Project/Vendor Management experience

    + Demonstrated ability to work in a fast-paced, collaborative, team environment

    + Demonstrated strong emotional intelligence, intellectual curiosity and ability to lead without authority

    + Strong problem solving, organizational and interpersonal skills

    + Excellent verbal and written communication skills with the ability to communicate with all levels of the organization

    + Strict attention to detail, ability to prioritize and multitask while working well under pressure to meet deadlines

    + Ability to travel occasionally for business meetings and events

    Organizational Relationship/Scope:

    This role will serve as the key liaison between the business and technical teams, ensuring that tools and systems meet the needs of our PS&R/HUB Teams. The position will also have visibility with key leaders with the Commercial organization.

    Working Conditions:

    This position will be located at our Bridgewater, NJ office location. This office location currently works a hybrid schedule and subject to change due to business needs. This position could also be considered for remote work with travel being as much as 50% depending on the candidate’s location .

    #LI-LM1

    At Mallinckrodt, we know that we contribute to something that matters because we make quality products that impact patient lives. Our dynamic work environment provides unique experiences for employees to grow and develop.

     

    Invest in your own career with Mallinckrodt and let’s do something dynamic together.

     

    Mallinckrodt provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religions practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; disability; or any other category protected by law.

     

    Additional information on Mallinckrodt’s hiring practices may be found by clicking (https://secure.compliance360.com/ext/ESLKi3LFkqY=)