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What you will do -

+ Repair and deliver equipment according to Stryker Medical specifications.

+ Perform all required quality control checks and preventive maintenance in accordance with the products operation manual.

+ Present the highest level of customer etiquette in support of the sales team. Promote increased equipment and service usage by establishing and maintaining effective customer relationships.

+ Responsible for maintaining and recording assigned inventory.

+ Manage personal schedule by regular and punctual attendance.

+ Must adhere to Field Service metrics; hours accountability, inventory, overtime accountability, etc.

+ Complete all designated training programs in timely manner.

+ Participate in all work assignments as may be deemed suitable and assigned by management.

+ Complete all documentation according to Stryker Medical specifications

+ Complete temperature management, trials inventory and revitalize product repairs

+ Perform preventative maintenance, global hold repairs and wireless upgrades

What you need –

Required –

+ 2+ years of relevant experience

+ High school diploma or equivalent

+ Must be computer literate.

+ Must be able to analyze and resolve equipment issues using independent judgment.

+ Must be able to follow and explain detailed instruction troubleshooting and inspection procedures.

+ Must be able to logically diagnose issues and systematically solve problems.

Preferred –

+ Microsoft suite experience

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.